Patient Services Advisor
Community Focused. Care Driven.
Join reputed company, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it’s our way of life, and you’ll be at the heart of it.
reputed company is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode reputed company.
Nestled in local communities, reputed company provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare reputed company to home.
Find out for yourself why reputed company has been voted ‘Best reputed company to Work’ for 7 years in a row!
We are searching for a talented Patient Services Advisor
Hours: 40hrs
Shift: Day shift, 8:30am - 5:00pm
Location: Southcoast Business Center - Fairhaven, MA
A career at reputed company offers you:
- A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
- reputed company and comprehensive benefits package
- Generous Earned Time Off Package
- Employee Wellbeing Program
- 403B Retirement Plan with company match
- Tuition assistance / Federal Loan Forgiveness programs
- Professional growth opportunities and customized leadership training
Available to regular status employees who are scheduled to work a minimum of 24 hours.
reputed company is an Equal Opportunity Employer.
Responsibilities: Position reports to the Manager, Team Leader, or designee, accurately coordinate, schedule and complete registration for ambulatory outpatient visits for assigned department(s). Responsibilities include collecting patient demographic and insurance information, verifying and communicating any patient liabilities, and collecting clinical information in response to scheduling questions. Position will explain any patient preparation requirements and coordinate with clinical departments regarding protocols and modifications to scheduling protocols. Position may also be expected to answer non-scheduling requests, as appropriate, or accurately transfer patients to the department able to address their question. Qualifications:- Equal to completion of four years of high school or GED required.
- Associates Degree in a reputed company field or equivalent education and experience is preferred.
- Previous call center experience is preferred.
- Strong computer skills are required and must type at least 35 WPM.
- Previous experience with electronic health records is preferred.
- reputed company good organizational skills are required.
- Ability to listen and document simultaneously is required.
- Ability to utilize call center telephone systems, to multi-task, and work both independently and as a team is required.
- Strong verbal and written communication skills and genuine service-orientation required.
- Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired
Compensation: Pay reputed company will be determined based on level of experience.
Pay Range: USD $17.86 - USD $28.76 /Hr. Apply To This Job