Inside Sales Associate -Municipal

Description

Inside Sales Associate – Municipal Government

Location: Coatesville, PA (Onsite) Schedule: Monday–Friday | 8:00–5:00 or 8:30–5:30 Compensation: Base salary + monthly commission

Do Work That Actually Matters

At Witmer Public Safety Group, your work directly supports first responders and municipal agencies. The products you sell help people do their jobs safely and effectively.

This role is for someone who wants to build relationships, drive results, and take ownership of their work in a fast-paced, team-oriented sales environment.

What You’ll Be Responsible For

This is an active inside sales role where you’ll balance new business development, customer support, and deal execution.

You will:

• Proactively reach out to municipal and government customers to generate new opportunities
• Respond quickly and thoughtfully to inbound inquiries and quote requests
• Follow up on open quotes and guide them through to completion
• Build and manage a consistent pipeline using CRM tools
• Understand customer needs and recommend the right solutions
• Own the full sales process from initial contact through order fulfillment
• Partner with vendors and internal teams to ensure a smooth customer experience
• Maintain strong, professional relationships with customers and colleagues

What a Typical Day Looks Like

• A mix of outbound outreach and inbound customer engagement
• Managing and advancing multiple quotes and opportunities
• Problem-solving with customers to find the right solution
• Coordinating internally to keep orders moving
• Keeping your pipeline organized and up to date

You’ll stay busy, but the work is varied and meaningful.

What Success Looks Like

• You consistently follow through on opportunities and commitments
• You convert quotes into orders and build repeat business
• You manage your time and pipeline effectively
• You become a trusted resource for your customers
• You contribute to a positive, high-performing team environment

Requirements

What You Bring

Core Strengths

• Strong communication and listening skills
• Ability to understand customer needs and recommend solutions
• Good judgment and decision-making in a fast-paced environment
• Organization and the ability to manage multiple priorities
• A positive, professional approach with customers and teammates

Qualifications

• Bachelor’s degree or equivalent experience
• 2–3 years of professional work experience
• Proficiency in Microsoft Office (Excel, Word, Outlook, Teams, PowerPoint)

Preferred Experience

• Inside B2B sales experience
• CRM experience (NetSuite a plus)
• Familiarity with government or municipal customers
• First responder or military background

What You’ll Gain

• A role where your work has real-world impact
• A structured sales environment with clear expectations
• Monthly commission tied to your contributions
• Exposure to government sales processes and contracts
• A collaborative team that shares knowledge and supports success

Work Environment

• Onsite at our Coatesville, PA headquarters
• Occasional participation in trade shows, demos, or customer visits

Summary

The Bottom Line

This is a role for someone who takes pride in doing things the right way, follows through, and wants to grow in a sales career that combines relationship-building with results.

If you’re looking for a steady, engaging role where you can contribute and improve over time, this is a strong fit.

In addition, Witmer Public Safety Group offers a competitive benefits package including medical, dental, vision, 401k with 401k matching component, company paid Life/ADD/Short-term Disability/Long-term Disability, Employee Assistance Program, and several additional voluntary plans.