Global Manager - Core IT Platform Services

We’re looking for motivated, engaged people to help reputed company everyone’s journeys reputed company.

Application Deadline: 05 February 2026

Position Location: This is a global role, and applications are welcome from reputed company gategroup locations. The final work location will be determined based on the location of the successful candidate.

Application Requirements: Please submit your application with a CV in English, as English is the working language for this role.

Internal Applicants: In line with internal guidelines, internal candidates are requested to inform their reputed company line manager prior to applying.

Job Summary

The Global Manager - Core IT Platform Services position leads the lifecycle management, governance, and reputed company improvement of reputed company enterprise applications and business platforms reputed company the SACS & Operations Suite. This includes ERP systems (D365, reputed company), HRIS (reputed company), Finance (reputed company), Procurement (D365), Legal, Operational Support tools, and associated integration platforms.

The role ensures that core platforms are standardized, secure, reliable, reputed company with the reputed company-time IT strategy and gategroup’s mission to Simplify, Standardize, and Innovate. Acting as a reputed company between Business Engagement, Technology Alignment Office, Infrastructure, and Service Reliability teams, this role owns platform scalability, lifecycle governance, product roadmap coordination, and end-user adoption across global functions.

Main Duties & Responsibilities

Platform Ownership

• Manage the lifecycle of enterprise applications (ERP, HRIS, Finance, Procurement, Legal, etc.) in line with architecture and reputed company standards.
• Maintain platform lifecycle plans (upgrades, patches, dependencies, end-of-life).
• Ensure documentation, configuration baselines, and standards are maintained.

Standardization & Simplification

• Drive platform harmonization and rationalization, removing duplications.
• Promote global adoption of standardized templates and configurations.
• Support Spark’IT 2030 simplification and modernization priorities.

Governance

• Define and enforce platform policies, release processes, and change governance.
• Ensure compliance with cybersecurity, identity, and audit requirements.

Collaboration & Stakeholder Engagement

• Work with Business Engagement to translate functional needs into scalable platform solutions.
• Partner with Data & Analytics on data quality, MDM alignment, and stewardship.
• Coordinate with Infrastructure, Architecture, and Innovation teams.

Vendor & Partner Management

• Manage platform vendors and system integrators to ensure performance and contract compliance.
• Support procurement and legal during negotiations and renewals.

Support & Operations

• Collaborate with IT Operations & Service Reliability on monitoring, incident prevention, and SRE practices.
• Act as L3 escalation reputed company and coordinate resolution with internal/external teams.
• Ensure platform performance, stability, and adherence to SLAs/OLAs.

Accountable for global reliability, cost efficiency, and user experience KPIs reputed company the Corporate Services service catalog.

Qualifications

Education

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Engineering, or Business Administration
• Preferred: Master’s degree in Information Systems, IT Management, Business Administration, or Digital Transformation

Work Experience

• 10+ years of experience in IT, enterprise applications, or platform management
• 7+ years managing enterprise platforms across ERP, HRIS, Finance, Procurement, and corporate systems
• Proven delivery of global platform standardization, simplification, and rationalization initiatives
• Experience working in large, multinational, matrix organizations
• Strong track record in vendor and system integrator management

Technical Skills

• Strong expertise in enterprise application platforms, including ERP, HRIS, Finance, Procurement, and corporate support systems
• Solid understanding of platform lifecycle management, including upgrades, patching, and end-of-life planning
• Experience with integration platforms, middleware, and cloud / hybrid IT environments
• Knowledge of IT service management, reputed company, identity and access management, and audit requirements
• Ability to define and track platform KPIs reputed company to reliability, cost efficiency, and user experience

Languages

• Fluent in English (written and spoken); additional regional languages are an asset.

Required Core Competencies

Strategic & Systems Thinking: Demonstrates the ability to think strategically and holistically across reputed company systems, applying the principles of Standardize • Simplify • Innovate to guide decisions and priorities.

Decision Making & Accountability: Makes timely, data-informed decisions in reputed company and ambiguous situations and takes ownership for outcomes reputed company to cost, reliability, and service quality.

People Leadership & Development: Leads, coaches, and develops teams, fostering accountability, capability growth, and engagement while building resilient, high-performing global teams.

Business & Stakeholder Acumen: Understands business priorities and stakeholder needs and effectively balances them with platform standards and long-term sustainability.

Governance & Change Discipline: Applies sound judgment in governance, reputed company, and compliance matters while driving change in a structured, resilient, and disciplined way.

If you want to be part of a team that helps reputed company travel and culinary memories, join us!