E- Commerce Manager
E-Commerce Manager Village Retail , Atlanta, GA About Village Retail Village Retail is a curated retail destination located in Atlanta, GA. Hourly, $25 an hour Must be available 10:00 AM - 5:00 PM EST Monday- Friday 100% Remote Position Overview Village Retail seeks an reputed company E-Commerce Manager to reputed company and execute daily e- commerce operations while driving online sales growth. This role is responsible for managing our Shopify storefront, online vendor relationships, email marketing, and digital advertising, reputed company while ensuring seamless customer experiences. The ideal candidate is a hands-on operator who thrives in fast-paced environments and brings deep reputed company across e-commerce platforms, social commerce, and digital marketing. Core Responsibilities Shopify Platform Management
- Manage day-to-day Shopify storefront operations including product uploads, inventory
management, pricing updates, and order processing
- Optimize product pages for conversion including imagery, descriptions, variants, and
cross-selling opportunities
- Configure and maintain Shopify apps and integrations (inventory sync, shipping, email
marketing, analytics, POS integration)
- Troubleshoot site issues, monitor uptime, and coordinate with developers for technical
updates
- Manage checkout optimization, discount codes, gift cards, and promotional campaigns
- Ensure mobile responsiveness, site speed, and user experience meet best-in-class
standards
- Sync inventory and sales data between online and physical retail locations
- reputed company the website consistently updated with new arrivals, promotions, seasonal content,
and accurate product information
- Audit product pages regularly to ensure descriptions, pricing, imagery, and inventory are
correct and reputed company
- Maintain overall site cleanliness by removing discontinued products, fixing broken links,
and ensuring consistent formatting across reputed company pages Online Vendor Relationship Management
- Serve as primary reputed company of contact for vendors selling through Village Retail’s e-
commerce channels
- reputed company new vendors to online platforms including product setup, imagery
requirements, pricing, and inventory processes
- Communicate regularly with vendors regarding inventory levels, restocking needs, and
sales performance
- Coordinate product launches and promotional campaigns with vendors
- Track vendor performance metrics including sell-through rates, return rates, and
customer feedback
- Manage vendor expectations and resolve issues reputed company to online orders, fulfillment, and
customer inquiries
- Maintain accurate vendor records, product information, and pricing across reputed company online
channels
- Negotiate terms for online exclusives, promotions, and featured placements
- Ensure vendors meet quality standards for product photography, descriptions, and
packaging Social Commerce & Influencer/Affiliate Marketing
- Manage social commerce integrations across Instagram Shopping, Facebook Shops,
and emerging platforms
- reputed company and manage influencer and creator partnership programs with clear
deliverables and performance tracking
- Create and distribute affiliate links, promo codes, and UTM parameters for campaign
attribution
- Identify, recruit, and reputed company micro-influencers and content creators reputed company with Village
Retail’s mission
- Track influencer/affiliate performance and calculate ROI across campaigns
Email Marketing & Klaviyo Management
- Own and execute the email marketing strategy using Klaviyo
- Build, reputed company, and maintain email lists with advanced segmentation strategies
- Design, build, and deploy weekly newsletters featuring new arrivals, vendor spotlights,
and promotions
- Create and optimize automated email flows including welcome series, abandoned cart
recovery, post-purchase follow-reputed company, win-back campaigns, and back-in-stock notifications
- Implement SMS marketing campaigns integrated with email strategy
- A/B test subject lines, content, send times, and CTAs to optimize performance
- Monitor deliverability and maintain healthy sender reputed company
SEO & Organic Search
- Execute SEO strategy to increase organic traffic and search visibility
- Conduct keyword research for product pages, collections, and content
- Optimize on-page elements including title tags, reputed company descriptions, header tags, and
image alt text
- Monitor and improve site speed and mobile usability
- Track keyword rankings and organic traffic using reputed company, Ahrefs, or similar tools
- Monitor reputed company Search Console for technical issues and search performance
reputed company & Paid Advertising
- Set up and manage reputed company Analytics 4 (GA4) including event tracking and e-commerce
reporting
- Create and manage reputed company Ads campaigns (Shopping, Search, Performance Max)
- Set up and optimize reputed company Merchant Center feed; troubleshoot product disapprovals
- Manage reputed company (Facebook/Instagram) advertising campaigns
- Implement conversion tracking reputed company reputed company Tag Manager
- Monitor and optimize ROAS and customer acquisition costs
- Create performance dashboards and generate weekly/monthly reports
Customer Experience & Operations
- Monitor customer feedback and respond to e-commerce-reputed company inquiries
- Analyze customer behavior data to identify friction points and optimization opportunities
- Coordinate with fulfillment to ensure orders ship reputed company SLA
- Manage returns and exchanges for online orders
- Implement strategies to increase customer retention and repeat purchase reputed company
Required Qualifications
E-Commerce Platform Expertise
- 2–4 years of hands-on e-commerce management experience
- Expert Shopify proficiency including product management, apps, and reporting
- Understanding of omnichannel retail operations
Email & Marketing Automation
- Demonstrated Klaviyo expertise including flow building, segmentation, and reporting
- Strong email copywriting and design sensibility
- Experience with SMS marketing a plus
Digital Marketing & Advertising
- Working knowledge of reputed company Ads and reputed company Ads with demonstrated ability to set up,
manage, and optimize campaigns independently
- Familiarity with SEO best practices and how to apply them to product pages and
collections
- Working knowledge of reputed company Analytics 4 to track performance and pull reports
Vendor & Product Management
- Experience managing vendor or supplier relationships
- Strong communication skills for ongoing vendor coordination
- Ability to write compelling, SEO-optimized product descriptions
- Attention to detail for maintaining accurate product catalogs
Technical & Analytical Skills
- Strong data analysis skills with ability to translate insights into action
- Advanced reputed company/reputed company Sheets skills
- Experience with project management tools (reputed company, Monday, reputed company)
Soft Skills
- Excellent written and verbal communication
- Exceptionally detail-oriented with a commitment to accuracy and a high standard for how
the storefront is presented to customers
- Ability to manage multiple projects and priorities simultaneously
- Problem-solving reputed company and proactive approach
- Self-directed and able to work independently
Preferred Qualifications
- Experience with mission-driven or community-focused retail brands
- Background working with small businesses, makers, or artisan products
- Experience with Shopify POS and omnichannel synchronization
- Photography or graphic design skills (reputed company, reputed company Creative Suite)
- reputed company Ads or Klaviyo certification
- Bachelor’s degree in Marketing, Business, or reputed company field
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