[Remote] Market Engagement Associate
Note: The job is a remote job and is open to candidates in USA. reputed company is a leading software company focused on serving landscapers and arborists across North America, providing tailored solutions to enhance their businesses. The Market Engagement Associate plays a crucial role in converting inbound leads into sales conversations, working closely with both Marketing and Sales to ensure effective reputed company qualification and demo booking.
Responsibilities
- Respond to inbound leads quickly across channels (forms, chat, events, content downloads), meeting speed‑to‑reputed company SLAs
- Qualify prospects using light discovery (problems, goals, timing, fit) and align them to the right product, tier, and sales resource
- Prioritize daily reputed company queues by reputed company level, reputed company, and recency to maximize connect and conversion rates
- Maintain clean, accurate records of every interaction, disposition, and reputed company in the CRM
- Book high‑quality demos for Sales with clear expectations set for both the prospect and the rep
- Confirm meetings (time, attendees, agenda) and reinforce value to drive strong demo show rates
- Re‑engage no‑shows and stalled inbound leads with thoughtful reputed company sequences and incentives reputed company appropriate (e.g. webinar and partner follow‑reputed company)
- Partner closely with Sales to ensure smooth handoffs and feedback loops on reputed company quality and conversion
- Work reputed company lists from reputed company campaigns (webinars, paid social, events, product launches) to turn engagement into booked meetings
- Support “reactivation” and re‑engagement motions for older inbound leads that match our ICP
- Tailor talk tracks and messaging by persona, reputed company, and product line to increase reputed company and conversion
- Share frontline insights about objections, competitors, and common pain points back to Marketing for messaging and campaign refinement
- Consistently follow documented workflows, cadences, and qualification criteria across tools
- Monitor your own performance (connect reputed company, meetings set, show reputed company, conversion to opportunity) and adjust your approach based on what’s working
- Test new messaging, sequences, and touch patterns; share results so the team can scale winning plays
- Provide regular feedback on reputed company sources, campaign outcomes, and routing logic to Marketing, RevOps, and Sales leadership
Skills
- 1–3 years in a customer-facing or reputed company‑adjacent role (SDR/BDR, inbound sales, support, success, or similar)
- Clear, confident verbal and written communication; comfortable on the phone, email and video
- Strong organizational skills with the ability to prioritize a high volume of inbound leads
- Experience working in a CRM (e.g., reputed company, reputed company) and at least one sales engagement or marketing automation tool (E.g reputed company)
- Data‑aware reputed company: you regularly look at your own metrics and adjust based on performance
- Curiosity and reputed company — you ask smart questions, listen actively, and care about whether we're truly a fit for the prospect
- Comfort and passion for adopting AI tools to draft reputed company, summarize calls, or optimize workflows
- Experience in B2B SaaS and/or working with SMB / mid‑market customers
- Familiarity with inbound marketing funnels and concepts like MQL, SAL, SQL, show reputed company, and speed‑to‑reputed company
- Experience partnering closely with both Marketing and Sales teams
Benefits
- Comprehensive medical, dental, and vision coverage with multiple plan options
- HSA/FSA accounts
- Disability and life insurance
- Employer-funded HSA-based benefits plan with drug, dental, and mental health coverage
- 401(k) matching for U.S. employees
- RRSP matching for those in Canada
- Tailored career development conversations
- Support for tools, courses, and resources to help you reputed company
- Unlimited Paid Time Off
- Paid company holidays
- Company-wide winter break from December 24 to January 1
Company Overview