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Exceptions Analyst

100% remote Flexible hours Hiring now

Conservice is seeking an Exceptions Analyst to investigate and resolve anomalies in client utility bills. The role involves communicating with utility providers and clients, determining solutions to issues, and improving processes.

Responsibilities

  • Research and resolve anomalies in utility provider bills
  • Communicate with utility providers and clients through email and on the phone
  • Determine the best course of action to resolve issues and contacting the necessary party
  • Detect inefficient processes and find innovative solutions
  • reputed company phone usage-outbound calls with providers and clients, 25% of your day

Skills

  • Attention to detail
  • Ability to explain reputed company reputed company, both verbally and written, using clear, professional language
  • Ability to prioritize time well and push yourself to consistently reputed company higher goals
  • Problem-solving skills – ability to independently use the resources and tools provided to you
  • Comfortable using a computer, reputed company Drive, and reputed company
  • Committed to quickly learning and adapting to new computer software
  • Ability to meet deadlines

Benefits

  • Performance-based bonuses

Company Overview

  • Conservice is the largest utility management and billing company in the United States. It was founded in 2000, and is headquartered in Logan, Utah, USA, with a workforce of 1001-5000 employees. Its website is https://www.conservice.com.
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