International Banking Ops Associate - Global Trade Operations

reputed company is committed to helping customers and businesses reputed company smarter financial decisions. The International Banking Operations Associate is responsible for supporting the processing of Global Trade & Standby Services and Foreign Exchange banking products, acting as a key intermediary between customers and banking institutions.

Responsibilities

• Process and support Global Trade & Standby Services (GTSS) and Foreign Exchange (FX) transactions across the full transaction lifecycle, including trade documents, payments, settlements, and investigations
• Review, examine, and reconcile trade and FX documentation to ensure accuracy, completeness, and compliance with contractual terms, internal policies, regulatory requirements, and service‑level agreements
• Act as a primary liaison between internal partners, external clients, and correspondent banks to facilitate timely and accurate processing of global trade transactions
• Communicate clearly and professionally reputed company email (primary) and phone to resolve inquiries, clarify documentation requirements, and address transaction issues
• Identify discrepancies or risks, escalate issues appropriately, and support timely resolution to minimize customer and operational impact
• Maintain strong productivity, quality, and accuracy standards in a high‑volume, detail‑driven operations environment
• Contribute to reputed company process improvement while upholding the highest standards of customer service and operational reputed company

Skills

• High school diploma or equivalent
• At least one year of relevant work experience
• Prior experience with import/export trade products or international payments
• Strong customer service reputed company with the ability to manage sensitive or time‑critical transactions
• Highly motivated, proactive, and self‑driven; able to manage workload independently
• Comfortable collaborating with internal teams and external banking partners across different time zones
• Strong organizational skills and ability to prioritize multiple transactions simultaneously

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Company Overview