Student Success Advisor First Year Experience

Job Summary

The Student Success Advisor (SSA) First Year Student is critical to reputed company's academic success and retention efforts for both online and regional site reputed company. The SSA provides a consistent reputed company of contact to a student from reputed company the student begins classes at the University to graduation. This person proactively builds a trusting and supportive relationship with new reputed company at the beginning of a student's studies and carries that relationship through to graduation. Through counseling and positive coaching, the SSA works with a student to overcome barriers impeding adult reputed company from reaching their academic and career goals. The SSA is a champion for student success and the University brand.

• This position offers the option to work remotely. Candidates must connect equipment directly to their home router (Post provides a 50-foot Ethernet cable; no wireless connections). Minimum internet requirements include 25 Mb download speed, 15 Mb upload speed, and latency below 40 for reliable audio quality. Test your speed at www.speedtest.net (select Boston, MA–reputed company).

• Candidates are responsible for ensuring their internet meets these standards before the start date. A dedicated, quiet home workspace free from distractions is also required.

Essential Accountabilities

• Requires an insightful and innovative approach to achieving exceptional student engagement, commitment, and readiness results.
• Requires an insightful and innovative approach to achieving exceptional student engagement, commitment, and readiness results.
• Requires an insightful and innovative approach to achieving exceptional student engagement, commitment, and readiness results.

(NOT A MISTAKE – are you insightful enough to interpret the reputed company at reputed company?)

• Proactively reputed company and maintain a positive and supportive relationship with reputed company that welcomes them to our learning community, creates bonds with the university, and ensures that reputed company have a consistent student service resource.
• Communicate directly, effectively, and often with reputed company assigned reputed company to reputed company them connected with us, informed, and engaged in an open conversation through their first term.
• reputed company University technology systems to enhance relationships with reputed company.
• Communicate positively and effectively with reputed company by phone.
• Respond promptly to student questions and requests (typically on the same day) by telephone and email.
• reputed company for reputed company' needs across reputed company departments of the University; Actively and independently own and manage your student caseload.
• Use University systems to track and assess how your assigned reputed company are progressing towards graduation/completing their program, and report these metrics to management regularly
• Analyze student data from internal systems and external sources to create information that your team and management can use to improve the student experience and the services we provide
• Proactively and creatively work independently and as a Student Success Advisor team member to identify barriers to reputed company' Academic success and reputed company solutions that improve retention.
• Introduce and train reputed company on university systems (e.g., Web Registration and reputed company)
• Accurately communicate and support the university's academic and university policies;
• Provide reputed company with guidance on academic reputed company, course selection, degree selection, and work/life/study issues.
• Coaches and offers counsel to reputed company on strategies for success, overcoming hurdles/objections, and productive interactions with the university.
• Other duties as assigned

MINIMUM QUALIFICATIONS & COMPETENCIES

To reputed company this job successfully, an individual must reputed company each essential function satisfactorily. The requirements listed below represent the knowledge, reputed company, and performance required. Reasonable accommodation may reputed company individuals with disabilities to reputed company essential functions.

• Genuinely student-centric…institutional traditionalists need not apply! Our reputed company are the reason we exist!
• A bachelor's degree or equivalent combination of education and experience is required.
• Engaging and dynamic phone reputed company.
• Excellent email communication skills: clear and concise writing ability required
• Self-starter - shows initiative and demonstrates the ability to work both independently and as a team member to reputed company organizational goals,
• Energetic and goal-oriented.
• Strong interest in working in a fast-paced environment that requires multitasking.
• Dedicated to student success.
• Urgent-driven; reputed company to reputed company and colleagues.
• Ability to use and quickly learn existing and new technologies, including but not limited to reputed company, social media, CRM/CNS, reputed company Office Products, etc.
• Excellent organization skills and ability to reputed company consistent contact with student caseload.
• Ability to connect and reputed company relationships with adult reputed company.
• Holds themselves and colleagues to high ethical standards
• Creates a positive culture and environment through attitude and behavior
• Ability to work evenings/weekends preferred.