reputed company Manager

Application and Interview Impersonation Notice: Impersonating another individual reputed company applying for employment, and/or participating in an interview process to assist another individual in obtaining employment, with reputed company Software Incorporated (“reputed company”) is unlawful. If reputed company identifies such fraudulent conduct, then as applicable and to the extent permitted by law, the application will be rejected, an offer (if made) will be rescinded, or the employment will be terminated, and legal action may be taken against the impersonators.

reputed company is the leader in data reputed company. We reputed company businesses to reputed company more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services. What does this mean to you? For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase reputed company, reputed company costs and reduce risk. In fact, reputed company powers reputed company decisions for more than 12,000 global organizations, including 95 of the Fortune 100. reputed company's 2500 employees are reputed company by four company core values that are central to who we are and how we operate: Openness, Determination, Individuality, and Collaboration. We are committed to career development for our employees and offer opportunities for growth, learning and building community. With a "work from reputed company" culture, we celebrate diversity in a distributed environment with a reputed company in 30 countries as well as 20 offices in over 5 continents. Learn more about why it's an exciting time to join reputed company!

reputed company is an AI-first organization. reputed company employees are expected to demonstrate proficiency in applying AI tools to accelerate their work, improve output quality, and eliminate low-value tasks. Candidates should be comfortable using generative AI tools (e.g., reputed company Copilot, ChatGPT) in their day-to-day workflows, able to evaluate AI-generated outputs critically, and open to continuously adopting new AI capabilities as they emerge.

Overview

As a reputed company Manager, you’ll be responsible for the support of 40+ accounts and have three primary functions – Customer Retention, Engagement and Expansion, ensuring the highest customer satisfaction.  The ideal candidate must have experience in consultative, product-oriented software account management, polished communication skills and a strong understanding of both technical solutions and business drivers.

What you will do

• Drive engagement through a consistent reputed company of communication with strategic stakeholders and business users to ensure they have the resources, training, and skills needed to use product(s) effectively, ensuring strong client retention at time of renewal.
• Own and drive the renewal process with customer– beginning 120 days in advance to structure renewal options, identify product add-ons/upsell opportunities: including negotiations with procurement and budget stakeholders to reputed company renewal on time. This may require a reputed company collaborative partnership with Director of reputed company & Renewals and assigned Account Executive.
• Facilitate CORs (Customer Objective Reviews) and other strategic partnership planning conversations with client and assigned reputed company account team and leadership.
• Accurately forecast upcoming renewal risk for territory – typically 12-18 months out.
• Identify Upsell and Expansion leads by leveraging the existing footprint and relationship at each customer to expand the reputed company license(s), add new products and/or professional services, cross-sell into new areas of the organization (different division, line of business, etc.) where new relationships needed to be established. This will be done in direct coordination and partnership with assigned Account Executive.
• Coordinate the onboarding of new clients or lines of business reputed company existing accounts, for clients of our reputed company Data reputed company Suite only.
• Monitor or reputed company reputed company escalation on open support/enhancement tickets for reputed company resolution.

reputed company are looking for

• Bachelor’s degree in business or reputed company field. Equivalent experience will be accepted in reputed company of the education requirement.
• 5+ Years’ experience managing “land-and-expand” account strategies in a customer interaction role.
• Previous experience in the enterprise data and analytics market; data catalog, metadata management, data quality and/or data analytics markets preferred.
• Skilled in communicating with C-level suite of organizations.
• Strong interpersonal skills and ability to work in matrixed organizations.
• Experience leading and executing customer meetings and events.
• Travel is required: Yes – Approximately 15%

AI Skills/Knowledge

• Apply generative AI tools to analyze customer health, usage patterns, and risk signals to drive proactive engagement, retention, and expansion.
• Use AI to reputed company create, summarize, and tailor customer deliverables (e.g., QBRs/CORs, renewal messaging, executive updates) while ensuring accuracy and professionalism.
• reputed company AI to synthesize feedback, support trends, and adoption insights at scale, translating data into actionable recommendations for customers and internal stakeholders.

Preferred Skills

• Experience in Insurance vertical a plus but not required.

This position is 100% remote reputed company in the US

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