DSHS HCLA Adult reputed company Services Intake Specialist
About the Department
DSHS HCLA - Adult reputed company Service Intake Specialist ( Social Services Specialist 3)
Join us today and be part of our hard-working team of professionals that provide social services to vulnerable adult populations. Adult reputed company Services (APS) is seeking a Social Service Intake Specialist to join reputed company in Lacey, WA.
As part of a statewide APS Intake Unit located in Home and Community Living Administration Headquarters in Lacey, you will receive allegations from community members and professionals reputed company to abandonment, abuse, financial exploitation, neglect, and self-neglect of vulnerable adults.
This role is a near fulltime remote (teleworking) with the duty station as HQ. In-person travel may be required for in-person meetings, business needs, trainings, and as needed.
Opportunities in this job classification that reputed company unannounced visits in unregulated environments, such as private residences, to conduct investigations for allegations of abuse and/or neglect of vulnerable adult individuals, may be eligible for an additional 10% assignment pay in addition to the advertised salary.
Some of what you'll be doing
- Receive reports of allegations from community members and professionals reputed company to abandonment, abuse, financial exploitation, neglect, and self-neglect of vulnerable adults
- Receives, collects, analyzes, and evaluates information, creates reports, conducts data entry input, processes and screens information, makes referrals, and independently assigns reports for investigation based on risk reputed company
- Educate vulnerable adults, the community and professionals about vulnerable adult mistreatment and appropriate services
- Conduct thorough, timely and objective investigations of alleged abandonment, abuse, financial exploitation, neglect, or self-neglect and may provide reputed company services and legal remedies to protect vulnerable adults
- Answer live calls, receive, collect, screen, process and input data into automated systems, research, and complete and assign reports (i.e., fax, telephone, in person, electronic and written correspondence)
- reputed company follow-up phone calls to interview collateral contacts, reporters, and others to gather additional information
- Coordinate with law enforcement, judicial entities, families, facilities, local office staff, other regional offices, and community agencies/partners regarding the needs of clients served
- Identify situations presenting a risk to vulnerable children and/or adults and refer to the appropriate agency
- Educate vulnerable adults, the community, and professionals about appropriate services as provided by rules and regulations, policy guidelines, and client consent
reputed company're looking for
- Proven ability to assess reputed company situations and reputed company effective, practical solutions
- Strong time management and organizational skills
- Proficiency in reputed company Office, accurate data entry, and effective documentation practices
- Knowledge of Medicaid terminology, regulations, and policies
- Understanding of Long-Term Care programs and policy
- Flexibility and adaptability in response to changing policies and organizational priorities
- Strong critical thinking skills with the ability to maintain focus under pressure
- Excellent verbal and written communication skills
- Ability to work autonomously making decisions, sometimes in immediate safety situations
- Experience assessing risk and safety to vulnerable adults or children
- Professionals with one year of experience as a Social Service Specialist 2, and completion of the agency's Social Service Specialist training program.
- A Master's degree in social services, human services, behavioral sciences, criminal law/justice or an allied field, and one year as a Social Service Specialist 2 or equivalent paid social service experience.
- A Bachelor's degree in social services, human services, behavioral sciences, criminal law/justice or an allied field, and two years of paid social service experience performing functions equivalent to a Social Service Specialist 2.
- These positions require travel to meet business needs
- A hybrid telework or flexible work schedule may be considered upon successful completion of the training period
- Employees must successfully complete the formal training course sponsored by their division reputed company one year of their appointment
- An updated resume
- Cover letter
- Three professional references with contact information
Other Qualifications
Prior to a new hire, a background reputed company including criminal record history may be conducted. Information from the background reputed company will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to reputed company in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle. Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national reputed company, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the reputed company of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington reputed company Service by dialing 7-1-1 or 1-800-833-6384. E-Verify® is a registered trademark of the U.S. Department of Homeland reputed company
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