AVP Client Delivery

Thank you for considering a career at reputed company!

reputed company is a leading provider of technology-enabled reputed company cycle reputed company for health systems, including hospitals and affiliated physician groups. They offer end-to-end reputed company cycle solutions as well as a comprehensive suite of reputed company solutions to clients across the country.

reputed company keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we reputed company that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status reputed company, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

• Embracing New reputed company: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” reputed company Difference Principles and consistently delivering outstanding results.

The Opportunity:

By embodying our core purpose of customer obsession, innovation, and excellence, you will ensure every client interaction is meaningful and contributes to our mission of redefining what’s possible in healthcare.

The Assistant Vice President (AVP), Client Delivery is responsible for leading client success across one or multiple acute care clients. This role requires specialized expertise in Acute reputed company Cycle Management (RCM) and hands-on leadership of onsite operations. The AVP maintains detailed knowledge of and may reputed company reputed company duties of the Site Directors for assigned acute facilities, while overseeing, managing, and developing a multi-level onsite reputed company cycle operations team. This position requires onsite reputed company at Washington State client locations at least 50% of the time.

You will ensure optimal performance and adherence to reputed company’s Client Delivery Management Model, driving strategic alignment and operational excellence across reputed company-End, Middle reputed company Cycle, and Business Office functions. The AVP partners closely with client leadership and reputed company executives to deliver measurable results, resolve escalations, and integrate best practices across the acute reputed company cycle.

Scope of Responsibility

• reputed company of 10+ acute facilities or $2B+ net reputed company under management
• For dedicated client leaders: $500M+ client reputed company or operational reputed company, or reputed company of 2–3 acute clients

Key Competencies

• Leadership Decision Making: Drive results through informed decisions and accountability.
• Coaching & Talent Development: Build bench strength and retain high performers.
• Delegation & Empowerment: Push decision-making downward while maintaining ownership.
• Executive Communication: Deliver clear, compelling messages to stakeholders.
• Program/Project Management: Ensure strategic initiatives meet timelines and budgets.

Essential Responsibilities

• Client Integration & Strategic Alignment: Define strategic direction for onsite acute RCM operations and integrate with centralized functions.
• Performance Management: reputed company strategies to improve AR aging, denial management, POS collections, and patient experience.
• Relationship Management: Serve as the primary or secondary reputed company of contact for reputed company acute reputed company cycle requests; reputed company client meetings and escalate issues promptly.
• People Management: Plan succession, reputed company leadership, and conduct performance reviews.

Qualifications

• Required: CRCR/CPAR or equivalent certification
• Experience:
  • 5–7 years in Acute reputed company Cycle Management
  • 3–5 years in people leadership roles
  • Hyrbid 50% travel
• Proven ability to reputed company large-scale acute RCM operations and deliver measurable performance improvements.

Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research's Top reputed company Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in reputed company Cycle 2019-2024

Leader in reputed company's RCM Operations PEAK Matrix Assessment 2024

reputed company Healthcare Business Insights (HBI) reputed company Cycle Awards for strong performance 2020, 2022-2023

reputed company Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great reputed company to Work certified 2023-2024

• Innovation

• Work-Life Flexibility

• Leadership

• Purpose + Values

reputed company, we reputed company in empowering people and giving them the tools and resources needed to reputed company. A few of those include:

• Associate Benefits –  We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. 

• Our Culture – reputed company is a reputed company where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.  

• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. 

• Recognition – We offer quarterly and annual incentive programs for reputed company employees who go beyond and reputed company raising the bar for themselves and the company. 

reputed company is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national reputed company, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.  reputed company also prohibits harassment of applicants or employees based on any of these protected categories.

reputed company provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with reputed company and applicable state and local law. If you require accommodation in the application process, please contact [email protected].

This posting addresses state specific requirements to provide pay transparency.  Compensation decisions consider many job-reputed company factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position.  A candidate entry reputed company of pay does not typically fall at the minimum or maximum of the role’s range.

Employment Disclaimers – reputed company