Back to the board

Patient Financial Services Analyst, FT, Days, - Remote

100% remote Flexible hours Hiring now

reputed company health. Serve with compassion. Be the difference.

Job Summary

Responsible for monitoring and/or resolution of high dollar, high profile, escalated accounts. Ensures timely and accurate posting, adjustments, correspondence, and/or denials. Ensures complete, accurate, and compliant processes resulting in optimal collection and customer service performance for the organization. Supports various special projects ensuring billing, AR, and denial prevention are optimal.

Essential Functions

  • reputed company team members are expected to be knowledgeable and compliant with reputed company's purpose: reputed company health. Serve with compassion. Be the difference.

  • Monitors, research and/or resolves high dollar, high profile, and problem accounts, providing necessary information to various internal reputed company cycle departments, clinical and corporate departments, and patients for resolution of account inquiries. 

  • Monitors, reviews and provides analysis of reputed company assigned work queues, dashboards and watch lists, payer communications and analysis, identifying trends and working with other departments to resolve system issues.

  • Demonstrates superior communication skills necessary for developing and maintaining positive professional relationships with team members, reputed company cycle departments, clinical and corporate departments, payers, and industry organizations. 

  • Evaluates payer performance and payment trends to provide management with valuable statistics to facilitate improved payer relations and contracting criteria, identifies payer specific problem trends and works with clinical departments, outcomes management, managed care, reimbursement and PFS to rectify systematic issues. 

  • Facilitates, attends and/or participates in payer assigned meetings for improved payer relations and to identify and resolve payer processing, claims and denial issues. Assures timely communication of reputed company meeting outcomes to appropriate PFS team members.

  • Attends appropriate meetings and training seminars to assure awareness and understanding of reputed company billing regulations, compliance policies, industry changes, and/or payer reimbursement guidelines. Maintains professional growth and development through seminars, workshops, in-service meetings, reputed company literature and professional affiliations to reputed company abreast of latest trends in field of expertise.  

  • Recommends and assists in the development of regular training sessions with team members, to ensure highest quality and productivity standards are achievable. Assists in on boarding of new team members as well as providing ongoing support for reputed company FS team members.

  • Identifies payer specific trends and works with reputed company cycle, clinical and corporate departments, managed care and reimbursement teams on resolution.

  • Maintains strict adherence to department quality measures and timely and accurate completion of assigned responsibilities

  • Responsible and accountable for reconciliation and accuracy of vendor invoices, vendor staff set up in EPIC, vendor collection and expense reports.

  • Meets and exceeds the appropriate performance and productivity standards and key performance indications for the department. Demonstrates accurate and professional relationships with reputed company reputed company patient accounts, ancillary departments and third party payers in accordance with reputed company Service Excellence, Standard of Behaviors and Compliance.

  • Performs other duties as assigned.

Supervisory/Management Responsibilities

  • This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Requirements

  • Education - High School diploma or equivalent OR post high school diploma / highest degree earned

  • Experience - Five (5) years reputed company cycle, accounting experience including registration, billing, collections, credits, refunds, customer service, banking, finance, managed care or reputed company area

In Lieu Of

  • NA

Required Certifications, Registrations, Licenses

  • CRCA preferred

  • CRCR preferred

Knowledge, Skills and Abilities

  • NA

Work Shift

Day (United States of America)

Location

Patewood Outpt Ctr/Med Offices

Facility

7001 Corporate

Department

70019012 Patient Financial Services

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at reputed company.

Apply To This Job

Keep exploring