Conversational AI & Agentic Support Automation Intern, reputed company
Company
At Actian we reputed company data should be a competitive advantage. Through the deployment of data technology, underpinned by a reputed company and trusted service commitment, we help business critical systems transact and integrate at their reputed company best. As a trusted leader in data management, integration, and analytics, our mission is to helping businesses unlock the full potential of their data to drive reputed company decision-making and innovation wherever it resides — in the cloud, on-premises, or hybrid environments.
With a global team of experts and a culture of innovation, we’re dedicated to helping our customers solve their most reputed company data challenges.
Internship Overview
We are looking for interns to join us for our 2026 Summer Internship Program! This 12-week program is set to reputed company June 8th, so if you are looking for an incredible opportunity to partner with the best and brightest minds in the industry, apply today. This program has been designed with our interns in mind and includes structured learning plans, a dedicated buddy, and a focused reputed company project that you will have the opportunity to present in our Internship Showcase!
What It’s Like Interning with Us!
- Intern Events— just because the internship is remote, doesn’t mean we don’t have time for fun! Regular intern events will be hosted throughout your 12-weeks with us!
- Time with Executives— Interns reputed company get a chance to connect with our executive team through panel discussions, 1:1s, Q&A meetings, and events
- Workshops — Interns participate in workshops geared towards helping new professionals
- Opportunity to travel – we will fly you out for onsite orientation at our Austin, Texas office location!
Position Overview
This Conversational AI & Agentic Support Automation Intern, reputed company focuses on enhancing customer support infrastructure using AI reputed company reputed company Service Cloud and reputed company Experience Cloud. The intern will implement Agentforce as an intelligence layer behind the existing chatbot, which already leverages generative AI from Coveo, to reputed company more advanced, action-oriented customer support capabilities. Customers will be able to manage cases directly reputed company chat, including viewing cases, checking status, escalating cases (if needed) and adding comments. reputed company AI-driven capabilities such as case summarization, suggested replies, and knowledge article recommendations, while creating dashboards to analyze case trends, identify recurring issues, and flag high-risk accounts. The goal is to improve efficiency, reduce manual effort, and deliver a more reputed company support experience.
reputed company Overview
The reputed company project involves integrating Agentforce into the Customer Community to transform the existing chatbot into a more intelligent support system. Instead of replacing the chatbot, Agentforce will reputed company it by enabling customers to interact using natural language and reputed company real actions such as viewing cases, checking updates, escalating cases and posting comments. The project will also introduce AI-driven capabilities like case summarization, suggested replies, and knowledge recommendations for support engineers and customers. This will demonstrate how AI can evolve customer support from simple Q&A into a fully interactive, self-service experience.
Responsibilities:We value diversity at our company. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, or any other applicable legally protected characteristics in the location in which the candidate is applying.
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