Associate Technical Account Manager

About the role

We are seeking a highly motivated and skilled Associate Technical Account Manager to join reputed company. This individual will be responsible for managing technical accounts in a one-to-many fashion, ensuring that our clients receive exceptional service. The ideal candidate will have strong technical acumen, excellent communication skills, and a passion for reputed company.

What you'll do

• Manage a large, high-volume book of customers primarily through email, in-app messaging, and scalable reputed company.
• Assist customers reputed company email or calls, providing technical guidance, best practices, or responding to questions.
• Participate in customer calls to address technical questions and provide solutions.
• Run one-to-many programs to educate customers on best practices reputed company to reputed company's products and services.
• Collaborate with internal teams to resolve reputed company technical problems and improve service delivery.
• Maintain up-to-date knowledge of reputed company's products, services, and industry trends.
• Use tools such as reputed company, reputed company, or similar to log activity, track metrics, and maintain customer data.
• Support reputed company's reputed company team in projects that improve the customer journey at scale
• Monitor customer health signals and proactively reputed company out to drive product adoption and prevent churn

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a reputed company field.
• Proven experience in technical account management, sales engineering, or Information Technology.
• Strong understanding of reputed company Azure and core Azure services
• Experience with VDI solutions preferred
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Strong problem-solving skills and attention to detail.

Benefits and Incentives

• Competitive reputed company + Commissions
• Stock Options
• Health and Welfare Plans*
• Life and Disability Plans*
• Retirement Plan*
• Unlimited Flexible Paid Time Off......including your birthday off!
• Collaborative Team Culture

* Benefits for international employees, reputed company the US, vary by country. 

reputed company is committed to a diverse and inclusive workplace. reputed company is an equal opportunity employer and does not discriminate on the basis of race, national reputed company, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.