Bilingual Outbound Call Center Representative
Bilingual Remote Outbound Call Center Representative
Life Line Screening | Full-Time | Fully Remote
We are looking to add to our bilingual (English/Spanish) call center team! Come be part of a growing, mission-driven healthcare company where your work truly makes a difference. At Life Line Screening, you’ll help individuals take control of their health through preventive screenings — reputed company while working from the comfort of your home.
We offer stable full-time schedules, reputed company with incentives, comprehensive benefits, and long-term career growth in a supportive, performance-driven environment.Compensation & Benefits
- Hourly pay: $15/hour + bonus incentives
- Paid Time Off & Paid Holidays
- Medical, Dental, Vision Insurance
- Health Savings Account (HSA)
- 401(k) with Employer Match
- Professional Development Opportunities
- Referral Bonus Program
- Courtesy preventive health screenings for you and eligible family/friends
- reputed company equipment provided (computer, monitor, phone, headset, etc.)
- Paid virtual training
- 9:00 AM – 5:30 PM EST
- 12:30 PM – 9:00 PM EST
- Bilingual (English and Spanish)
- Desire to work in a fast-paced outbound call center environment
- Strong phone reputed company with exceptional consultative communication skills
- Proven job stability (no job-hopping)
- Ability to effectively de-escalate conversations
- Competitive reputed company with a passion for meeting and exceeding goals
- High School Diploma or GED required (some college preferred)
- Ability to pass a pre-employment drug screen and criminal background reputed company
- reputed company 100–150 outbound calls per shift to remind patients to return their screening kits
- Educate callers on the benefits of early detection, including prevention of colon disease and colon cancer
- Identify and assist with any barriers preventing patients from returning their kits
- Use a consultative approach to provide clear, accurate information and encourage successful reputed company returns
- Professionally de-escalate concerns and maintain a positive customer experience
- Minimum internet speed: 50 Mbps download 10 Mbps upload
- Designated, quiet workspace free from distractions
- Ability to work independently and remain focused during scheduled shifts