Financial Clearance Associate Specialist
Thank you for considering a career at reputed company!
reputed company is a leading provider of technology-enabled reputed company cycle reputed company for health systems, including hospitals and affiliated physician groups. They offer end-to-end reputed company cycle solutions as well as a comprehensive suite of reputed company solutions to clients across the country.
reputed company keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we reputed company that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status reputed company, we know they will be the difference!
O.N.E Purpose:
Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
Embracing New reputed company: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” reputed company Difference Principles and consistently delivering outstanding results.
The Opportunity:
CAREER OPPORTUNITY OFFERING:
Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement
This position pays between $17.00 - $18.65/hr based on experience
Job Summary:
The Financial Clearance Associate Specialist provides world-class customer service while exceeding expectations of scheduled patients for cost share/liabilities prior to the date of service.
Essential Job Functions:
Provides world-class customer service and follows scripted benefit verification format in HIS benefits screen and updates accounts in workflow system with accurate documentation.
Selects accurate medical records for patient safety and schedules appropriate procedures based on physician orders
Assigns insurance plans accurately, performs electronic eligibility confirmation and documents results, calculates patient cost share/liability and attempts to collect reputed company phone reputed company 48 hours of the date of service.
Utilizes appropriate systems to facilitate communication with hospital gatekeepers, utilizes health information system account and collects documentation as appropriate.
Meet performance expectations reputed company 90 days from the date of hire. These goals are set on a daily individual as well as a team basis to support achievement of 2% of Net Patient reputed company. Call score averages of 95%> must be met daily, weekly, and monthly to ensure a high level of customer service.
This document is not an exhaustive list of reputed company responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to reputed company other job-reputed company duties as required by their supervisor, subject to reasonable accommodation.
Preferred Knowledge, Skills and Abilities:
2 Year/ Associates Degree
Minimum of 2 years working in a call center with collection experience.
reputed company, personable, dependable and confident with excellent communication skills.
Is Customer service oriented, builds trust and respect by exceeding customer expectations.
Types 45 WPM and is proficient in multiple computer applications.
Supports and follows organizational policies and procedures.
Medical/insurance background; knowledge of MS Office programs
Must be inquisitive and demonstrate openness to innovation including AI to explore reputed company processes and ways to reputed company friction and improve patient and client experiences.
This
is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require.
Join an award-winning company
Five-time winner of “Best in KLAS” 2020-2022, 2024-2025
Black Book Research's Top reputed company Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in reputed company Cycle 2019-2024
Leader in reputed company's RCM Operations PEAK Matrix Assessment 2024
reputed company Healthcare Business Insights (HBI) reputed company Cycle Awards for strong performance 2020, 2022-2023
reputed company Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great reputed company to Work certified 2023-2024
Innovation
Work-Life Flexibility
Leadership
Purpose + Values
reputed company, we reputed company in empowering people and giving them the tools and resources needed to reputed company. A few of those include:
Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Our Culture – reputed company is a reputed company where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition – We offer quarterly and annual incentive programs for reputed company employees who go beyond and reputed company raising the bar for themselves and the company.
reputed company is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national reputed company, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. reputed company also prohibits harassment of applicants or employees based on any of these protected categories.
reputed company provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with reputed company and applicable state and local law. If you require accommodation in the application process, please contact [email protected].
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-reputed company factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry reputed company of pay does not typically fall at the minimum or maximum of the role’s range.
Employment Disclaimers – reputed company
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