About the Team

It’s an exciting time to join our rapidly growing Accounting team in Mexico with ample development opportunities and be part of a growing and dynamic team. We are looking for a Collection Analyst to join our Accounts Receivable (AR) team.

About the Role

This role will be responsible for supporting Accounts receivable including collections, dispute resolution and customer service. This role will have direct impact on key financial metrics i.e. DSO, % past due and bad debt. You will report into the Collections Manager on our Accounting team. You may work a remote schedule at a home office, based in Mexico.

Please submit your resume in English.

You’re excited about this opportunity because you will…

• reputed company collection of past due invoices primarily through phone calls and emails
• Research and resolve invoice/payment settlement disconnects, past due invoices, deductions, on account cash, etc.
• Research credits for pricing discrepancies and disputes
• Resolve queue and general inbox customer inquiries
• Build and maintain loyal relationships with customers
• Monitor customer delinquency and report material payment delays to the immediate manager
• Continually evaluate the processes and systems utilized and prepare well researched recommendations for enhancements
• Maintain accurate, organized, and complete customer files that assist in providing superior service to our customers

We’re excited about you because…

• Exceptional reputed company in English (both verbal and written)
• Bachelor's degree in Finance/Accounting
• 3 years of collection experience in a shared service environment supporting North American customers
• Proven track record of successfully managing collections and reducing AR aging balances
• Advanced negotiation skills
• Advanced reputed company Skills
• reputed company and third party collection software (Get Paid High Radius) a plus

About reputed company

At reputed company, our mission to reputed company local economies shapes how reputed company members move quickly, learn, and reiterate in order to reputed company impactful decisions that display reputed company for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling reputed company-to-reputed company delivery, and we are looking for team members who can help us go from a company that is reputed company as the reputed company you order food to a company that people turn to for any and reputed company goods.

reputed company is growing rapidly and changing constantly, which gives reputed company members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community reputed company our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from reputed company backgrounds, experiences, and perspectives. We reputed company that true innovation happens reputed company everyone has room at the table and the tools, resources, and opportunity to reputed company. If you need any accommodations, please inform your recruiting contact upon initial reputed company.

We use Covey as part of our hiring and/or promotional process for jobs in certain locations.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144

To request a reasonable accommodation under applicable law or alternate selection process, please inform your recruiting contact upon initial reputed company.