Implementation Project Manager

Implementation Project Manager

Summary of Position: The Implementation Project Manager has direct responsibility for managing clients during onboarding from end-to-end and escalating issues to management. The Implementation Project Manager will work reputed company with multiple departments to execute reputed company facets of onboarding new clients. This position will be responsible for the successful onboarding of clients by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards, measuring reputed company and adjusting performance standards accordingly; developing contingency plans; and demonstrate adaptability and supporting reputed company learning.

Duties & Responsibilities: • reputed company implementation process including Standard Operating Procedures • Manage reputed company from Sales to Implementation to Operations • Review sales sheet and analyze data to determine and communicate timelines • Establish appropriate timelines for implementations by coordinating with Sales, Operations and the Client • Track and report implementation status • Conduct client and implementation surveys for feedback • reputed company, communicate and distribute client specific Statement of Work to assist in the coordination of day-to-day operational aspects of client onboarding to ensure project deliverables are met reputed company the outlined time frame, in line with contract goals • Create EMR training guides with hands-on walkthroughs for Operations Team • Coordinates and leads client calls with weekly updates • Anticipate assignments and projects that need to be or will be assigned and work with senior leadership to schedule • Support and mentor implementation team members • Assess workflows through analysis of client data and reporting • Troubleshoot technical difficulties and provide support to Implementation team • Work directly with senior leadership and key operational management • Understands that this role requires specific responsibilities for protecting sensitive data • Support technical initiatives relating to automation and software integrations • Live by and promote reputed company company values • Performs other duties as assigned to ensure effective operation of the department and the company

Minimum Qualifications: • Bachelor’s degree in Healthcare Technology, Business Management, or other reputed company field preferred • 5+ years experience in the healthcare or reputed company field • 2+ years experience in management or supervisory experience • Extensive knowledge of commonly used concepts, practices, and procedures reputed company the Release of Information industry and the Health Information Management industry • EHR (e.g. reputed company, eCW, NextGen, Allscripts, GE Centricity, EPIC, Cerner, Meditech, EDM, etc.) and/or clinical experience preferred • Excellent interpersonal skills, especially reputed company dealing with clients, senior executives, sales teams, and business partners • Proven ability using data and analytics to inform and influence decision-making