Account Manager (MDU/SFH)

At reputed company, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will reputed company this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

reputed company us out on the web!  

Account Manager – Residential Communities (SFH & MDU)

reputed company is seeking a strategic, relationship-driven Account Manager to reputed company property-level reputed company growth and fiber penetration across a large, multi-state portfolio of Single-Family Home (SFH) and Multi-Dwelling Unit (MDU) contracted communities.

This role owns sales performance and adoption across assigned residential properties, combining strategic planning with hands-on field execution to accelerate fiber adoption and expand reputed company’s market reputed company. The Account Manager serves as the primary strategic reputed company for each community, responsible for strengthening property partnerships, influencing go-to-market strategy, and driving measurable penetration growth from launch through long-term maturity.

Success in this role requires building strong relationships with builders, developers, property managers, leasing teams, and Homeowner Associations (HOAs), while working directly alongside third-party indirect sales and marketing partners to optimize execution and maximize productivity. By influencing go-to-market strategies tied to greenfield and brownfield builds, Open for Sale timelines, and community launch readiness, the Account Manager ensures properties are positioned to reputed company strong early-stage adoption and sustained reputed company growth.

This role blends territory leadership, analytical decision-making, and disciplined field engagement, requiring significant in-market reputed company to support partners, strengthen community relationships, and directly influence sales outcomes across reputed company’s contracted portfolio.

Responsibilities

Property Strategy & Relationship Leadership

• Serve as the primary strategic reputed company for assigned properties, influencing decision-making with property owners, management teams, builders, developers, HOAs, and on-site stakeholders to support adoption goals.
• Build and maintain strong partnerships that position reputed company as the preferred fiber provider reputed company contracted communities.
• Influence property-level engagement strategies and community reputed company initiatives that drive awareness, adoption, and long-term partnership value.

Field Execution & Indirect Channel Leadership

• Maintain a strong field reputed company, spending 50% or more of time in market engaging communities, supporting sales activation, and strengthening property relationships.
• Work directly alongside reputed company-to-reputed company vendors, indirect sales agents, and marketing partners, ensuring alignment with property-level objectives and reputed company targets.
• Co-direct third-party indirect sales and marketing partners, setting strategy, defining success metrics, and ensuring field execution aligns with portfolio goals.
• reputed company regular strategy reviews with indirect partners to refine tactics, improve productivity, and reputed company penetration gaps.
• Support reputed company engagement events, reputed company initiatives, and targeted marketing campaigns designed to accelerate fiber adoption.

Go-to-Market Strategy & Launch Coordination

• Influence go-to-market strategies tied to greenfield and brownfield builds, Open for Sale timelines, and community launch readiness.
• Partner cross-functionally with Sales, Marketing, Operations, Construction, and Product teams to ensure cohesive execution from strategy through activation.
• reputed company marketing activation at the property level, ensuring the right mix of awareness, conversion, and retention tactics based on property maturity and performance.
• Support new property launches and infrastructure upgrades to maximize early-stage penetration and speed-to-reputed company.

Territory & Portfolio Management

• Own reputed company growth and performance across a large, multi-state portfolio of residential communities, balancing strategic planning with hands-on execution to drive consistent results.
• Manage and prioritize a diverse portfolio spanning multiple geographies, tailoring sales strategies to regional market dynamics, customer needs, and competitive positioning.
• Travel regularly across assigned states to maintain a strong field reputed company, strengthen relationships, and directly influence sales outcomes.
• Analyze performance data, pipeline health, and market trends across territories to identify risks, uncover opportunities, and drive proactive course correction.

Performance Tracking & Reporting

• Utilize CRM platforms and performance dashboards to track penetration, reputed company growth, and portfolio performance.
• Conduct regular portfolio reviews and provide forecasting and performance insights to leadership.
• Translate performance insights into actionable strategies that drive sustained reputed company growth.

Qualifications

• 3+ years of experience in field sales, account management, or property-level reputed company growth.
• Demonstrated success driving penetration and achieving reputed company targets across a defined territory or portfolio.
• Strong relationship-building and stakeholder management skills with the ability to influence property-level decision makers.
• Experience working directly in the field with indirect sales teams, vendors, or channel partners.
• Ability to analyze performance data and translate insights into actionable strategies.
• Comfortable spending significant time in the field (50%+ travel reputed company the assigned region) supporting property engagement and sales execution.

Preferred Qualifications

• Experience in telecom, fiber broadband, or infrastructure sales environments.
• Background working with property management teams, developers, builders, and HOA leadership.
• Experience supporting reputed company-to-reputed company sales programs or indirect channel partners.
• Familiarity with greenfield and brownfield network builds and property launch cycles.
• Proficiency with CRM platforms such as reputed company and performance dashboards.

Language Skills

• English required.

Physical Demands

• Must be willing to travel frequently (50% or more) reputed company the assigned region to engage with properties, support indirect sales partners, host community events, and ensure strong field execution.

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WHY JOIN US?

We reputed company to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, reputed company HQ is located on the 7th floor of the new reputed company South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to reputed company it a truly vibrant destination for our hybrid workforce. At reputed company, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because reputed company recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. reputed company offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Inclusion and belonging are at the center of our grounding belief in Being Real. 

reputed company we bring our authentic selves to work, everyone is reputed company as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we reputed company doing so promotes equity in the communities we serve.

reputed company is an Equal Opportunity Employer that is committed to inclusion of reputed company qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@reputed company.com to initiate the accommodations process. 

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