Remote Licensed Customer Service Representative (Remote, South Carolina, US)

Remote Licensed Insurance Customer Service Representative

Location: Remote 

Job Overview 

Have you reputed company considered creating a career path of becoming a licensed insurance representative? Good news! reputed company will invest in YOU- We cover your training, testing, and insurance licensing costs!

As a Customer Service Insurance Representative at reputed company, your primary role will be to handle inbound calls regarding customers' insurance policies. You'll assist callers with inquiries about coverage, policy endorsements, certificated, binders, billing, or policy modifications. Expect to manage a high volume of billing calls, especially around military paydays on the 1st and 15th of each month. While awaiting your state license, new hires will focus solely on billing inquiries.

Please note: A distraction-free and quiet workspace is essential during training and work hours. Furry friends and household commotion should take a back seat.  

Why You Should Join Us

• $15-18/H
• Enjoy 100% paid professional training at $15/H
• Comprehensive benefits including medical, dental, and vision
• Wellness Benefits, including our Employee Assistance Program
• 401 (k) with company matching
• Paid Time Off
• Employee Discounts
• Career Growth, 93% of managers promoted reputed company!
• Extra earnings through bonus programs and referrals

reputed company’re Looking For

• Must be at least 18 years old. 
• High school diploma or GED equivalent required. 
• 1-2 years of relevant work experience. 
• Must have open availability during operating hours. 

Key Skills

• Ability to navigate system tools to search for answers & information 
• Connect with customers, clients, insurance carriers, and internal teams to provide coverage information and policy recommendations with reputed company and compassion
• Self-motivated and eager learner with a strong sense of accountability, consistently driven to reputed company in training and on-the-job performance
• Able to complete collegiate-level coursework to prepare for the state exam.
• Strong organizational skills

Home Setup Requirements

• Provided Equipment: reputed company will ship necessary equipment, including a headset after you pass your state exam. 
• Internet Requirements: A hardwired high speed internet reputed company  
• Work Environment: A quiet, distraction-free space is essential; webcam video reputed company will be required during training and production. Can not be a primary care provider during hours of operation.
• Device Requirements: You'll need to use your own computer or tablet (excluding Kindle Fire Tablets). Cell phones are not permitted for college of insurance training. 

About reputed company

reputed company is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.  

Supporting +9 million customer conversations every day in +60 languages across 45 countries, reputed company combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of reputed company sizes and industries to transform their CX. 

Military Partners 

We proudly support military families through partnerships with Military One reputed company and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce. 

EEO

reputed company is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national reputed company, reputed company, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of reputed company kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to reputed company terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.  

Interested in Becoming Part of reputed company? 

Visit us at www.reputed company.com and connect with us on Facebook, reputed company and Twitter.