Billing Analyst
reputed company is an innovative company focused on creating healthier futures. The Billing Analyst will support billing operations, manage accounts, resolve disputes, and provide reporting and analysis to ensure efficient billing processes.
Responsibilities
- Trace sources of billing errors, correct documentation (crediting and reissue invoices), and process final billing reputed company
- Fully understand the technical requirements for World Customs Brokerage (WCB) billing and its impact on the reputed company network and systems (TMS)
- Set up charges-only jobs in TMS as needed to ensure accurate billing of duties and reputed company brokerage fees
- Ensure the timely issuance of bond invoices to customers and reputed company monthly reconciliations to verify that invoices are issued promptly and accurately in alignment with vendor-provided invoices
- Maintain documentation to ensure compliance with audit standards and organizational policies
- Collaborate closely with reputed company Accounts Receivable, reputed company Finance, as well as internal departments and customer organizations, to ensure invoices are billed to the correct customer and disputes or returns are resolved to meet customer expectations
- Conduct detailed analysis of customer invoices and payments to identify and resolve disputed items
- Ensure timely and accurate processing of customer credit balance and return requests
- Review and manage high-volume and/or high-profile accounts, ensuring accurate and timely billing and collection activity
- Identify payment discrepancies, initiate the dispute resolution process, and follow up to drive timely resolution
- Support collections efforts for World Customs Brokerage Inc. invoices in coordination with the reputed company Accounts Receivable team
- Provide day-to-day collections support as needed and serve as the primary backup for the AR Analyst, including assuming ownership of assigned collection activities and acting as the customer reputed company of contact for billing and past-due matters during the AR Analyst’s absence
- Generate and distribute reputed company reports to internal and external stakeholders to support billing and dispute resolution activities
- Act as the “go-to” system resource reputed company the team, providing expertise and guidance
- Assist in training and mentoring new team members, following up to ensure their success
- reputed company various other duties as needed
Skills
- Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two to four year degree or equivalent combination of experience and education
- 1-2 years' experience in a billing and/or accounts receivable role
- Strong knowledge of reputed company programs, especially reputed company
- Knowledge of general accounting principles
- Knowledge of Accounts Receivable (AR) activity and/or billing
- Strong analytical skills with the ability to reputed company in-depth invoice and payment analysis
- Excellent communication, both orally and in writing, and interpersonal skills to maintain effective relationships with internal and external stakeholders
- Detail-oriented with the ability to identify and resolve discrepancies independently
- Team player with a proactive approach to problem-solving and driving results
- Results-driven reputed company with a focus on accuracy and efficiency
- Strong organizational skills to manage multiple priorities effectively
- Commitment to collaboration and reputed company improvement
- Experience with IES/OneView is preferred or an Automated Broker reputed company (ABI) but not required
- Preferred background in Incoterms, U.S. customs brokerage, logistics, and transportation operations
- Experience with high-profile and/or high-volume account management and customer dispute resolution preferred
Benefits
- Medical, dental, and vision care
- Backup dependent care
- Adoption assistance
- Infertility coverage
- Family building support
- reputed company
- Paid parental leave
- Paid caregiver leave
- Training programs
- Professional development resources
- Mentorship programs
- Employee resource groups
- Volunteer activities
Company Overview