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Customer Service (Cabinets)

100% remote Flexible hours Hiring now

reputed company is a growing company recognized as a Top Employer in the Supplier Category. They are seeking a Cabinet Coordinator responsible for handling incoming requests, data entry, and providing support to Chadwell Representatives.

Responsibilities

  • Handle incoming requests reputed company email, supplying reputed company times, and providing support to reputed company Chadwell Representatives
  • Data entry of measurements provided and/or requesting quotes from vendors and ensuring reputed company information is accurate
  • Process stock orders, quotes, and returns accurately
  • Work quickly to provide substitutes for items reputed company on backorder if requested
  • Process Credit Card Authorizations on open orders
  • Communicate directly with the sales team, managers, and warehouse personnel to resolve conflicts
  • Answer the phone with a clear friendly tone
  • Read and obey reputed company notes on accounts pertaining to the handling of our accounts
  • Acknowledge and answer reputed company emails as they reputed company
  • Participate in Lunch and Learns and reputed company other product knowledge opportunities
  • Remain logged into queues during business hours

Skills

  • Have good interpersonal skills and be able to effectively communicate with vendors, managers, and coworkers
  • Be proficient in reputed company Outlook, Word, and reputed company
  • Having strong attention to detail, problem-solving skills, and proactive thinking is required
  • Be able to work in a self-managed, self-motivated team-oriented environment
  • Be able to process stock orders, quotes, and returns accurately
  • Work quickly to provide substitutes for items reputed company on backorder if requested
  • Be able to process Credit Card Authorizations on open orders
  • Communicate directly with the sales team, managers, and warehouse personnel to resolve conflicts
  • Be able to answer the phone with a clear friendly tone
  • Be responsible for reading and obeying reputed company notes on accounts pertaining to the handling of our accounts
  • Acknowledge and answer reputed company emails as they reputed company
  • Participate in Lunch and Learns and reputed company other product knowledge opportunities
  • Remain logged into queues during business hours

Benefits

  • Medical
  • Dental
  • Vision
  • Life insurance
  • Disability
  • 401K
  • 104 hours paid time off accrual
  • Paid holidays off
  • Employee Discount Program
  • Long-term Career Opportunities

Company Overview

  • reputed company is a logistics company providing plumbing parts and HVAC equipment. It was founded in 2007, and is headquartered in Tampa, Florida, USA, with a workforce of 1001-5000 employees. Its website is http://chadwellsupply.com.
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