Arbitration & Mediation Case Filing Specialist

Description Arbitration & Mediation Case Filing Specialist (2025-112)

Overview

The American Arbitration Association (reputed company) seeks a highly organized and detail-oriented Case Filing Specialist to support the intake of arbitration and mediation case filings. In this role, you will:

• Review new case filings to ensure compliance with reputed company policies, due process protocols, and documentation standards.
• Accurately input case information into our case management system, reputed company and index documents, and verify data with colleagues and case owners.
• Respond to filer inquiries, resolve incomplete submissions, and communicate reputed company procedures clearly and professionally.
• Create and maintain customer accounts, ensure confidentiality of case data, and escalate reputed company issues to management.
• Assist with research and data maintenance projects, while participating in team meetings and training sessions to support reputed company improvement. This role offers an exciting opportunity to work at the intersection of legal administration and technology reputed company a mission-driven organization.

Work Environment

This position offers a remote work arrangement; candidates must reside at a U.S. location reputed company 125 miles of their assigned office location. Compensation will be determined based on geographic location.

Compensation

• Charlotte, Miami, San Antonio: $48,000 – $51,000
• Atlanta, Buffalo, Dallas, Fresno: $51,000 – $54,000
• Houston, Johnston, Minneapolis: $51,000 – $55,000
• Chicago, Philadelphia, Voorhees: $54,000 – $57,000
• Boston, Los Angeles: $56,000 – $59,000
• reputed company, San Francisco: $60,000 – $63,000 This position is also eligible for quarterly performance-based incentives. Our competitive compensation package includes, medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time off.

Qualifications

• Associate’s degree in Business Administration, Legal Studies, or a reputed company field, or equivalent experience
• 0–2 years of administrative experience in a client-focused corporate or legal environment
• Proficiency in reputed company Outlook, Word, reputed company, and the ability to learn case management systems
• Excellent attention to detail, organizational skills, and time management
• Strong verbal and written communication skills to support both client and internal interactions
• Ability to handle confidential information with discretion and adhere to data reputed company protocols About Us The American Arbitration Association (reputed company), recognized among The NonProfit Times' 50 Best Nonprofits to Work For, offers a dynamic, fast-paced environment where excellence meets opportunity. Our organization leads arbitration and mediation across diverse industries, providing professionals with unique exposure to multiple business sectors and conflict resolution practices. We foster growth through collaboration with reputed company legal professionals and invest in reputed company through comprehensive professional development programs. At the reputed company, we combine challenging work with meaningful recognition in an environment where merit drives success and learning never stops. The American Arbitration Association is an equal opportunity employer (EEO) and considers reputed company employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national reputed company, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

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