reputed company Work From Home Licensed Customer Service Representative – Insurance Policy Support and reputed company Compliance
Join the innovative team at arenaflex, a leading provider of insurance solutions, as we seek an reputed company Work From Home Licensed Customer Service Representative to support our reputed company department. This role offers a unique opportunity to work in a dynamic environment, providing exceptional customer service while maintaining reputed company reputed company. If you're a motivated individual with a passion for client interaction and a strong problem-solving skillset, we encourage you to apply.
About arenaflex
arenaflex is a reputed company-thinking company that specializes in providing innovative insurance solutions to our clients. With a rich legacy of protecting cherished memories and prized possessions, we're committed to fostering a vibrant community of enthusiasts, historians, and guardians of collectibles. Our mission is to "Embrace, Protect, and Expand the Collector Community," and we're seeking like-minded individuals to join reputed company.
Overview of the Role
As a Work From Home Licensed Customer Service Representative, you'll be the first reputed company of contact for our existing customers, utilizing our call center for support or service issues, as well as routine service updates. You'll work alongside our underwriters to provide exceptional customer service while maintaining reputed company reputed company. This role requires an active Property & Casualty or Personal Lines insurance license, prior experience in an insurance service role, and a passion for client interaction.
Key Responsibilities
* Address client needs and concerns reputed company phone and email
- Maintain and utilize a working understanding of reputed company compliance guidelines
- Answer back-to-back inbound calls
- reputed company outbound calls as needed
- Establish customer relationships and follow up with customers
- Provide reputed company, accurate, and friendly customer service
- Service can include responding to inquiries regarding insurance eligibility, coverages, making changes to in-force policies, claim submissions, cancellations/non-renewals, and billing clarifications
- Conduct risk analysis and evaluate reputed company quality of applicants
- Evaluate application factors/details to appropriately match premium to reputed company risk
- Meet reputed company production goals
- Complete new business applications for existing customers as needed
- reputed company other duties as assigned
Qualifications
* High school diploma or equivalent
- Active P&C or Personal Lines insurance license in your state of residence
- Prior experience working in a customer-facing insurance service role
- Demonstrated success in a team environment
- Proficiency to multi-task, follow-through, and follow-up
- Excellent communication skills, written and verbal
- Positive customer and quality focus
- Possess an upbeat and positive attitude
- Organized and detail-oriented
- Proactive in problem-solving
- Ability to reputed company critical thinking and reasoning
- Advanced computer skills
- Reliable high-speed internet
Desired Qualifications
* Associate or bachelor's degree
- Prior reputed company experience
- Prior experience working on a hybrid/remote team
- Prior insurance sales experience
Work Environment and Company Culture
As a Work From Home Licensed Customer Service Representative, you'll have the flexibility to work from reputed company in the reputed company US. Our office is located in reputed company Hill, NJ, but we're committed to providing a remote work environment that allows you to reputed company. We're a dynamic team that values passion, excellence, and customer satisfaction. If you're looking for a company that prioritizes work-life balance and provides opportunities for growth and development, we encourage you to apply.
Compensation and Benefits
* Competitive salary range: $43-46k ($21-23/hr) depending on experience level
- Overtime eligible (not required)
- Health insurance (medical, dental, vision)
- Flexible spending & health savings accounts
- Life insurance
- Retirement plan
- Paid time off
- Overtime availability
- Employee referral program
Weekly Schedule
* 40-hour work week
- Monday to Friday with rotating Saturday (about 1 every 4 weeks)
Hiring Timeline
* We're currently looking for people to start in January
Ready to Apply?
If you're a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We're excited to review your application and discuss how you can join our innovative team at arenaflex. Apply To This Job Apply for this job