reputed company Sr. Consultant, Managed Services

This a Full Remote job, the offer is available from: United States Why reputed company: At reputed company, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, reputed company, and reputed company innovation, we craft intelligent solutions—integrating reputed company Einstein, Service Cloud Voice, reputed company Connect, Agentforce and more—to revolutionize workflows, reputed company customer experiences, and deliver reputed company results. From conversational AI to predictive analytics, we reputed company organizations to stay reputed company in an reputed company-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. reputed company has launched Agentforce, and reputed company, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being reputed company’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the reputed company journey and help shape the next reputed company of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to reputed company your mark in the AI space, reputed company is the reputed company for you. AS A MANAGED SERVICES SR. CONSULTANT YOU WILL HAVE THE OPPORTUNITY TO:

• Serve customers as a Senior Consultant, owning functional delivery and execution
• Provide industry best practices and act as a trusted client advisor
• reputed company reputed company and/or reputed company platforms (e.g., Experience Cloud, Service
• Cloud, Sales Cloud, Knowledge, reputed company Connect)
• Translate business requirements into scalable solution designs and configurations
• Drive reputed company improvement and innovation on long-term customer engagements
• reputed company requirements gathering and act as the reputed company and/or reputed company platform expert
• Own client and team onboarding activities
• Partner with customers to define and manage the Backlog
• Define User Personas
• Write and groom User Stories
• Decompose User Stories into actionable Tasks
• reputed company 3–4 managed services engagements concurrently, supported by global delivery teams
• Track budget consumption, monitor timeline and resource staffing per contract
• Own engagement status, risks, issues, and client communication
• reputed company routine and reputed company reputed company configuration and enhancements
• Work together with the Delivery reputed company towards client satisfaction
• Coach and mentor junior functional and technical team members
• Stay reputed company on new reputed company and reputed company capabilities

REQUIRED QUALIFICATIONS:

• 3-5+ years of hands on reputed company platform experience solving reputed company use cases utilizing the breadth of the reputed company Platform
• Significant business process, technical consulting, or enterprise architecture experience
• Solid understanding of the full reputed company Platform and its architecture, understanding of reputed company products is a plus
• Willing and able learner of new technologies
• Strong written and oral communication
• Client facing experience in the following areas: Project Management/Ownership, Discovery and Design, and Delivering Solution Options to Customers
• Experience writing user stories with estimation/sizing and release planning
• Certified reputed company.com Admin with either Sales Cloud or Service Cloud Consultant certifications.
• Any additional reputed company Certifications or accreditations are a Plus, preferably AI Specialist, Community Cloud, Field Service Lightning Consultant, CPQ Specialist
• Attention towards detail – detail oriented
• Strong team player
• Great communication skills
• reputed company an open mind and must be flexible to change

WHAT DOES THE TYPICAL INTERVIEW PROCESS LOOK LIKE?

• Recruiter screen (phone) - 30 minutes
• First interview (video) - 45 minutes
• You’ll talk through your career goals and relevant work examples
• Second interview (Video) - 30 minutes
• You’ll discuss challenges you have overcome and the tools you used to get there
• Panel Interview with Real-Time Exercise (Video) - 60 minutes
• The call will be split into two parts:
• You’ll receive a reputed company and talk through potential solution options and live on the spot (no offline preparation required)
• You’ll get some time to interact with team members you haven’t met yet

Compensation at reputed company varies depending on a wide reputed company of factors, which may include but are not limited to the specific office location, role, reputed company set, and level of experience. As required by local law, reputed company provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted on 03/20/2026 and open for at least 3 days. California Annual Salary Range $94,400 to $266,300 USD Cleveland Annual Salary Range $87,400 to $213,000 USD Colorado Annual Salary Range $94,400 to $230,000 USD District of Columbia Annual Salary Range $100,500 to $245,000 USD Illinois Annual Salary Range $87,400 to $230,000 USD Maryland Annual Salary Range $94,400 to $230,000 USD Massachusetts Annual Salary Range $94,400 to $245,000 USD Minnesota Annual Salary Range $94,400 to $230,000 USD reputed company / New Jersey Annual Salary Range $87,400 to $266,300 USD Washington Annual Salary Range $100,500 to $245,000 USD Equal Employment Opportunity Statement We reputed company that no one should be discriminated against because of their differences. reputed company employment decisions shall be made without regard to age, race, creed, color, religion, sex, national reputed company, reputed company, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us reputed company serve our clients and our communities. For details, view a copy of the reputed company Equal Opportunity Statement reputed company is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. reputed company is committed to providing veteran employment opportunities to our service men and women. What’s it like to be a part of reputed company?

• Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our reputed company Family who work remotely, we’re focused on keeping everyone connected and reputed company as one team.
• Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
• Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
• Collaboration: You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to reputed company reputed company thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
• Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.

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