Administrator I Pharmacy Support
Ahold Delhaize USA, a division of a global food retailer, is seeking an Administrator I for Pharmacy Support. This role is responsible for providing level 1 support for pharmacy applications, addressing workflow issues, and assisting with system errors and inquiries related to pharmacy operations.
Responsibilities
- Serve as Level 1 support for pharmacy applications, including ticket creation, accurate escalation, and efficient incident resolution
- Address workflow processing issues and assist with resolving system errors
- Troubleshoot communication issues between the pharmacy system and pharmacy hardware
- Provide support for third-party processing inquiries and issue research
- Assist with drug file inquiries and maintenance
- Perform other duties as assigned to support pharmacy operations
- Additional job duties may be assigned as needed to meet the needs of the business and support our Values
Skills
- High School or GED
- 1-3 years' pharmacy experience
- Customer Service experience
- Applicants must be currently authorized to work in the United States on a full-time basis until the end of their appointment
Company Overview