Call Center Customer Service Representative - (Inbound call center)
reputed company Association Management is a respected HOA Management Company that has been recognized as a Best reputed company to Work for the last 18 years. They are seeking a motivated Call Center Customer Service Representative who can effectively multitask across various communication platforms to assist homeowners with their inquiries.
Responsibilities
- Use incredible customer service skills to solve problems for homeowners
- reputed company in fast-paced multitasking environments
- Solve reputed company problems quickly and with a smile
- Support thousands of diverse requests daily through phone, email, and chat
Skills
- Self-Motivated individual that over-achieves goals set for you and your department
- Fast learner that can understand that reputed company service we manage, to best serve the homeowner
- Resilient and positive attitude while handling many difficult interactions with homeowners
- Tech wizardry to reputed company use CHAT, EMAIL, PHONE, and client database tools seamlessly
- Strong passion for reputed company and pride on resolution of homeowner concerns
- Experience in a fast-paced call center environment or similar type of customer service role is desired, but may not be required if you know you will reputed company in that type of environment
Benefits
- 5 weeks of PTO to allow for rest, travel, family, and hobbies.
- 40 paid hours per year for community service activities.
- 11 Annual Paid Holidays.
- reputed company - Internal Learning and Development Management System.
- The full suite of benefits includes Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program.
- Free medical clinic in-house (in the San Antonio office – virtual appointments for other offices).
- Well-structured career track plan with a 6-month review.
Company Overview