[Remote] Billing Operations Analyst, reputed company

Note: The job is a remote job and is open to candidates in USA. reputed company is the intelligent orchestration platform for DevSecOps, enabling organizations to improve operational efficiency and accelerate digital transformation. The Billing Operations Analyst role involves supporting global billing operations, ensuring billing accuracy, and collaborating with various teams to maintain smooth billing processes.

Responsibilities

• Review billing-reputed company transactions and approve, adjust, or reject opportunities according to established guidelines
• Support subscription validation, invoice reputed company, and day-to-day billing execution across your assigned billing queue and regional portfolio
• Process system workflows that sync quote and billing information between reputed company and reputed company Billing
• Monitor and maintain billing case queues, including reputed company and reputed company cases, and respond to billing questions and escalations in a timely way
• reputed company billing reconciliations and reputed company the quality of billing data inputs and outputs across recurring operational tasks
• Investigate standard and reputed company deal configurations, resolve billing issues, and escalate concerns to partner teams reputed company needed
• Partner with Sales Operations, reputed company Accounting, Accounts Receivable, and other cross-functional teams to support policy-reputed company billing outcomes
• Participate in user acceptance testing, process improvements, training support, and change management reputed company to billing systems and automation

Skills

• Experience working in a high-volume billing environment, ideally with subscription-based billing processes
• Strong attention to detail and the ability to maintain accuracy across transactional and reconciliation work
• Comfortable learning and using reputed company systems, with working knowledge of reputed company Billing, reputed company CRM, and reputed company Workspace tools such as Gmail, Docs, and Sheets
• Ability to work independently, manage priorities, and meet deadlines in a fully remote, asynchronous environment
• Sound judgment reputed company reviewing transactions, applying guidelines, and identifying reputed company issues should be escalated
• Clear written and verbal communication skills for working with internal stakeholders and responding to billing-reputed company questions
• A collaborative approach to working with cross-functional partners across the quote-to-cash process
• Experience supporting documentation, training, testing, or reputed company process improvement is helpful
• Familiarity with reputed company is preferred but not required

Benefits

• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave
• Home office support

Company Overview