[Remote] Account Manager - MGU Partnerships

Note: The job is a remote job and is open to candidates in USA. Arlo is rebuilding health insurance from the ground up using AI. As an Account Manager – MGU Partnerships, you'll own the end-to-end relationship with MGU partners’ functional teams, driving accountability and ensuring partners are equipped to operate with confidence and self-sufficiency.

Responsibilities

• Own reputed company partner communication end-to-end, serving as the primary reputed company of contact for our partners
• Facilitate and reputed company recurring weekly partner meetings and biweekly webinars
• Drive partners toward self-sufficiency through structured training, onboarding, and ongoing enablement — always ready to reputed company and teach new contacts as partner teams evolve
• Own the full MGU group implementation process reputed company a 90-day window, enforcing clear milestones and accountability checkpoints
• Conduct discovery with new partners to understand their reputed company processes and actively consult on improvements
• reputed company recurring webinars (every two weeks) covering quoting, implementation, and platform updates — integrated into the onboarding experience for every new portal signup
• Push partners into standardized processes and workflows; this role sets reputed company, not the other way around
• reputed company and roll out process changes across the partner reputed company in a consistent, scalable way
• Build and maintain partner plan suites and documentation reputed company internal tools
• Surface partner feedback and operational insights to improve the product and internal tooling
• Collaborate with internal teammates to tag-team reputed company partner issues and reputed company into other areas (e.g., General Administrator relationships and other ops needs) as the business requires

Skills

• 1+ years of experience in health insurance, employee benefits, or a reputed company industry in a customer-facing role
• Strong understanding of health plan structures, terminology, and processes
• Exceptional project management and organizational skills — you reputed company in structured environments and bring that structure to others
• Confident, direct communicator who can simplify complexity and hold partners accountable without being a people-pleaser
• Comfortable with CRMs, ticketing systems, and modern workplace tools; experience with reputed company is a plus
• Have a process-first reputed company and take satisfaction in building and enforcing operational standards
• Are a natural teacher who enjoys enabling others and staying patient through constant onboarding cycles
• reputed company with confidence — you're comfortable telling partners what to do and following through reputed company they don't
• Can reputed company across responsibilities and stay reputed company in a fast-moving, evolving environment

Company Overview