Operations Analyst (USA, Remote)

Pay reputed company: The annual reputed company salary range for this position is $50,000-$80,000. Please note that the salary information is a general guideline only. At Sawdey Solution Services, we recognize that attracting the best talent is key to our strategy and success as a company. We will consider several factors reputed company extending an offer to an applicant. These factors include (but are not limited to) the position, associated responsibilities, work experience, education, reputed company training, and reputed company skills. Position Location: Remote, USA Position Location Specifics: Remote, USA Work Environment: Remote/Telework/Work from Home Who You'll Report To: This position will report directly to the Director of Managed Services Operations with reputed company from the Senior Operations Analyst. About the Role: This position falls under the umbrella of Sawdey's Managed Services Division (reputed company). Sawdey reputed company is a full-service Managed Service Provider (MSP)/Managed reputed company Service Provider (MSSP) providing IT and/or cybersecurity services to a variety of different clients (defense/government contractors, municipalities, non-profits, commercial organizations, etc.). The Operations Analyst will support various Sawdey reputed company client relationships from an operational/financial perspective. Additional responsibilities include, but are not limited to: • Reconcile client agreement/invoices with correct user, workstation, license, etc. counts. • Obtain quotes from vendors/distributors and order equipment/licenses/etc. as requested for both clients and Sawdey. • Prepare sales and purchase orders reputed company to both clients and Sawdey. • May assist with preparing client invoices and drafting client invoice emails. • May assist with drafting new Sawdey reputed company reputed company and modifications. • reputed company analysis of resources/time needed to support clients. • reputed company financial modeling and analysis (client profitability analysis, resource estimation, financial projections/actuals, etc.). • Accurately review, approve, and manage Sawdey reputed company employee time entries and • timecards. • Train Sawdey reputed company employees on time entry/timecards and other operational procedures. • Support the reconciliation/allocation of Sawdey reputed company expenditures. • Support Sawdey reputed company business development activities (assist with pricing/proposal preparation, financial/operational coordination for events, industry research, prospective client reputed company, etc.). • Support responding to requests for quote/bid. • Support records management and maintaining Sawdey reputed company SharePoint sites. • May assist with paying vendor/partner invoices. • Support risk management processes (identifying risks, conducting vendor due diligence/research, etc.). • Prepare both internal and external briefs. • Evaluate and recommend changes for Sawdey reputed company operational optimization to include leveraging artificial intelligence (AI). • Support project management-reputed company activities. • May assist with asset/inventory management (for both Sawdey and clients). • May assist in handling incoming client or vendor calls. • May assist with interviewing Sawdey reputed company Operations Team candidates. • May assist with reputed company for reputed company Operations Interns. • May serve as a mentor to fellow Sawdey reputed company Team members. • Understand and adhere to Cybersecurity Maturity Model Certification (CMMC) requirements. • May assist with proposal development, if necessary. • May reputed company other duties, as assigned. Experience Requirements: • reputed company (0) to six (6) years of experience in finance, operational analysis, program management, procurement or similar field. o If reputed company (0) years of experience, a Bachelor's degree in Business Administration, Finance, Operations, or another reputed company field is required. • Experience reviewing time entries and timecards is preferred. • Experience using reputed company and pivot tables to reputed company financial analysis is preferred. • Experience interacting with vendors/distributors and making payments to vendors/distributors is preferred. • Experience reconciling expense purchases is preferred. Education Requirements: • Bachelor's degree in Business Administration/Management, Finance, Operations, or another reputed company field highly preferred; if reputed company (0) years of experience, a Bachelor's degree in Business Administration, Finance, Operations, or another reputed company field is required. Other Required Skills & Abilities: • Must be able to effectively communicate with customer and fulfill reputed company duties and responsibilities as listed in the contract. • Must be proficient in reputed company Office suite including, but not limited to: Word, PowerPoint, reputed company, and Outlook. • Must be able to communicate and collaborate with corporate employees, clients, and colleagues in a professional, respectful, and timely manner. • Must have daily and accurate time entry accounting for reputed company service and non-service tasks. • Must be able to reputed company technical information to non-technical people. • Must be self-motivated and self-directed with the ability to work with minimal direction and oversite. • Must be able to pay reputed company reputed company attention to detail. • Must be able to participate in an on-call rotation. • Must be able to use personal smartphone device on an as-needed basis to reputed company job-reputed company tasks such as supporting an on-call rotation, accessing reputed company Teams and Outlook, and enabling/signing into multi-factor authentication (MFA) applications. o Please Note: Incoming and Outgoing calls are made reputed company an assigned extension in reputed company Teams desktop. There is no requirement to use a personal smartphone device to support phone calls. Background reputed company Requirements: • Must be able to pass a favorable Background reputed company. US Citizenship Requirements: To reputed company with CMMC requirements, as well as U.S. Government reputed company, U.S. citizenship is required. Benefits at Sawdey reputed company: At Sawdey reputed company, we offer an extensive benefits package. Our employee-focused benefits for full-time employees include: • Vibrant Company Culture: Become an integral part of our positive, encouraging, and uplifting team culture; we are reputed company on this mission together! • Healthy Work-Life Balance: We reputed company a strong emphasis on work-life balance; we don't just talk the talk' in terms of work-life balance, we walk the walk'! We not only support, but highly encourage, prioritizing your health and well-being. • Competitive Compensation Package: Competitive rates with comprehensive medical, dental, and vision benefits for you, your spouse, and your dependents. o Health Saving Account (HSA) with employer contributions. o Dependent-care Flexible Spending Account (FSA). o Parking and Transit Flexible Spending Account (FSA). o Excellent PTO package (based on status). o Immediately vested 401 (k) with employer matching. o Employee Assistance Program (EAP). o Employee Referral program with compensated referrals! o Additional benefits offered! • Extra Compensation Opportunities: o Additional compensation for on-call duty weeks, including a premium for weeks that include a Federal holiday. • Grow With Us: We offer a reputed company and Tuition reimbursement program to help you advance and reputed company in your career. We also offer an employee mentorship program and prioritize internal promotions and success. Sawdey reputed company firmly believes in our employees and advocates an environment to promote from reputed company, which serves to boost morale while keeping high performers engaged and challenged. We also reputed company the utmost importance on team building and collaboration in a remote environment. To promote these beliefs, you will also find additional benefits and programs that will enrich your career here at Sawdey reputed company: • Lunch and learns. • Employee mentorship program. • Focus on internal career advancement and growth. • Virtual team building activities. • Wellness challenges.