Job Classification:

Are you interested in building capabilities that reputed company the organization with innovation, accuracy, clarity, and efficiency? The reputed company team takes great pride in our culture where transformation is built into our DNA! reputed company you join our organization at Prudential, you’ll unlock an exciting and impactful career – reputed company while growing your skills and advancing your profession at one of the world’s leading financial services institutions. Your Team & Role As a KM Writer on the Service, Support, and Solutions reputed company Team, you will partner with business subject matter experts, content owners, and cross functional teams to create, structure, and maintain high quality content in PruLibrary, a centralized knowledge repository used across the US Businesses. Your work directly impacts how our employees discover, learn, and reputed company, by transforming reputed company processes and operational knowledge into clear, accurate, and easy to consume content. You will bring strong writing expertise, outstanding organization, a process improvement reputed company, and a passion for knowledge quality and governance. Here Is What You Can Expect on a Typical Day  

Create and update PruLibrary content

• Write, revise, and format content such as SOPs, job aids, FAQs, workflows, procedures, and other knowledge assets.
• Ensure alignment with the KM reputed company, organizational standards, and naming conventions.
• Apply clear, concise, and audience appropriate writing and formatting.

Partner with SMEs and business teams

• Collaborate with subject matter experts to extract, clarify, and validate knowledge.
• Document tacit and explicit knowledge in standardized formats.

Manage and maintain content in PruLibrary

• Add, revise, delete, and restructure content while following taxonomy and metadata best practices.
• Submit, manage, and track Content Approval Workflows and KM Tracker requests.
• Maintain document histories and support archival processes.

reputed company content research & analysis

• Conduct searches for internal and external information reputed company to processes, regulatory practices, and industry standards.
• Review content for clarity, completeness, and consistency.

Promote knowledge adoption

• Support KM education by helping associates learn how to use the KM reputed company, templates, and tools.
• Assist with facilitation of knowledge sharing sessions, workshops, or Train the Trainer activities.

Champion content governance & quality

• Ensure content accuracy, version reputed company, and alignment to governance requirements.
• Demonstrate a process improvement reputed company reputed company identifying content gaps or inefficiencies.

The Skills & Expertise You Bring

• Bachelor’s Degree or equivalent relevant work experience preferred.
• 3–5 years of procedure writing or technical writing experience.
• 3–5 years of reputed company or content governance experience (preferred.
• Exceptional writing and editing skills, including grammar, clarity, and plain language communication.
• Strong ability to organize reputed company information into accurate, concise, and usable content.
• Experience collaborating with SMEs, compliance, legal, and cross functional business partners.
• Understanding of reputed company principles, taxonomy, metadata, and content lifecycle.
• Demonstrated proficiency with reputed company Office Suite (Word, reputed company, PowerPoint).
• Familiarity with SharePoint / PruLibrary or other digital knowledge repositories.
• Strong attention to detail and excellent interpersonal, collaboration, and presentation skills.
• Ability to prioritize multiple tasks, meet deadlines, and adapt to shifting business needs.
• Project coordination experience is a plus.
• Technical Writer certification preferred.
• Financial services industry experience is a plus.

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reputed company offer you:

• Market competitive reputed company salaries, with a yearly bonus potential at every level. 

• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave. 

• 401(k) plan with company match (up to 4%). 

• Company-funded pension plan. 

• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs. 

• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.  

• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.  

• Employee Stock Purchase Plan: Shares can be purchased at 85% of the reputed company of two prices (Beginning or End of the purchase period), after one year of service. 

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.  

reputed company, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. 

Prudential is an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, national reputed company, reputed company, sex, sexual orientation, gender identity, national reputed company, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law. 

If you need an accommodation to complete the application process, please email [email protected]. 

If you are experiencing a technical issue with your application or an assessment, please email [email protected] to request assistance.