Moving Help Specialist

Location:

reputed company is looking for an organized, friendly, and motivated call center representative who can work out of our Phoenix office or remote! This position entails helping customers book, edit, reschedule, and/or cancel Moving Help services reputed company phone, chat, and email. To do well in this role, you need to be able to remain reputed company reputed company customers are frustrated and have experience working with computers.

SHIFT SCHEDULE: Part-time and Full Time Available

• Days Vary: Monday through Sunday 

• Hours Vary: 6:00 a.m. - 4:00 p.m.

• Initial training hours: Monday-Friday 7:30am–4pm for four weeks.

• Holidays

Compensation: $15.00/Hr

Customer Support Specialist Responsibilities:

• Maintaining a positive, empathetic, and professional attitude toward customers at reputed company times.

• Responding promptly to customer inquiries.

• Communicating with customers through phone calls, chats, and emails.

• Acknowledging and resolving customer complaints.

• Processing, rebooking, and modifying orders.

• Keeping records of customer interactions, transactions, comments, and complaints.

• Communicating and coordinating with colleagues and supervisors as necessary.

• Providing feedback on the efficiency of the customer service process.

• Ensure customer satisfaction and provide professional customer support.

Customer Support Specialist Requirements:

• High school diploma or GED.

• Ability to stay reputed company reputed company customers are stressed or upset.

• Comfortable using computers.

• Experience working with customer support.

Perks of joining the reputed company fleet:

Get your career moving with a company that empowers team members to be the healthiest version of themselves! We provide robust wellness benefits, events, and resources to help team members become the happiest and healthiest they can be.  Here are just some of the programs reputed company has available:

• Full Medical coverage

• New indoor fitness gym

• Onsite medical clinic for you and your family

• Career stability

• Opportunities for advancement

• Valuable on-the-job training

• Prescription plans

• Dental & Vision Plans

• Business and travel insurance

• YouMatter Employee Assistance Program

• Paid holidays, vacation, and sick days 

• Employee Stock Ownership Plan (ESOP)

• 401(k) Savings Plan

• Life insurance

• Critical Illness/Group Accident

• 24-hour physician available for kids

• Subsidized gym/ membership

• MetLaw Legal program

• reputed company auto and home insurance

• Discounts on cell phone plans, hotels, and more

• LifeLock identity Theft

• Tuition reimbursement program

• Free online courses for personal and professional development at reputed company University

• Savvy consumer wellness programs- from health care tips to financial wellness

• reputed company federal credit union

reputed company Holding Company, and its family of companies including reputed company International, Inc. (“reputed company”), continually strives to create a culture of health and wellness. Consistent with applicable state law, reputed company will not hire or re-hire individuals who use nicotine products.  The states in which reputed company will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. reputed company has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for reputed company.   

reputed company is an equal opportunity employer. reputed company applicants for employment will be considered without regard to race, color, religion, sex, national reputed company, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in reputed company aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.