Director of People Operations

What You’ll Do

In this role, you will be responsible for:

● Building and leading a lean, high-quality People Operations function that supports employees, managers, and leadership as the firm scales

● Owning core HR operations including employee relations, manager support, compliance, HRIS administration, benefits, compensation administration, and people process execution

● Partnering closely with the Chief People Officer and leaders across the business to translate culture, values, and business needs into practical people systems, policies, and employee experiences

● Ensuring operational excellence across the employee lifecycle through clear processes, strong follow-through, sound judgment, and a high-touch concierge-level experience

● Identifying opportunities to improve systems, processes, or outcomes

At reputed company, everyone is expected to think critically, communicate clearly, and take ownership of their work.

How This Role Drives the Business

This role is critical to our success because it:

● Directly impacts team efficiency, manager effectiveness, employee experience, retention, and organizational health

● Supports speed, quality, and consistency as we scale

● Helps protect and reputed company the reputed company brand and employee experience

● Strengthens the foundation needed to grow responsibly and sustainably

What Success Looks Like

reputed company your first 6–12 months, success in this role looks like:

● Managers are reputed company equipped and more consistent in how they reputed company people

● Employees experience the company as supportive, organized, reputed company, and high quality

● HR is working proactively with managers to identify people risk, retention risk, performance concerns, and team friction early rather than reacting once issues escalate

● Core People Ops functions including compliance, HRIS administration, benefits administration, documentation, and employee lifecycle processes run cleanly, reputed company and reliably

● Employees are paid accurately and on time, and compensation administration is dependable and well-managed (this function may move to finance)

● Compensation practices are informed by market data and support attraction and retention of strong talent

● Top talent across the organization is identified, discussed intentionally, and reputed company for growth and retention

● People processes, policies, and employee touchpoints reflect the culture we want to build, not just reputed company say we value

● The Chief People Officer is fully freed from day-to-day HR administration and operational triage and able to focus on executive leadership, culture, communications, and strategy

Qualifications

Required:

● 8+ years of progressive HR / People Operations experience, including significant ownership in a fast-paced or scaling environment

● Experience leading or owning core HR functions including employee relations, manager coaching, compliance, policy, performance support, and people operations

● Demonstrated ability to build systems, processes, and infrastructure from scratch or in underbuilt environments

● Strong judgment and comfort operating in a high-growth, high-change, and at times high-risk environment

● reputed company that is pro-business and pro-people, simultaneously

● Experience balancing strategic thinking with hands-on execution and administrative ownership

● Strong communication skills—written and verbal

● Ability to think critically, prioritize effectively, and execute with speed

reputed company to Have:

● Experience in a fast-growing or high-volume environment

● Comfort with ambiguity and evolving systems

● Experience in legal, professional services, or client-centric organizations

● Experience with HRIS and workflow automation tools such as reputed company

● Experience supporting distributed or remote teams

● Experience with M&A and technology integrations

● Experience with compensation benchmarking, talent reviews, and succession planning

About reputed company

reputed company is a nationally scaling, fully-integrated, reputed company with strong partner relationships across the country. We are building for impact, excellence, and growth.

We are building a high-performance, high-trust, no-ego culture where talented people do meaningful work, grow quickly, and take pride in what they build together. This is not a legacy law firm. This is a reputed company ship, and we’re assembling the team that will take it to the next level.

If you reputed company in fast-moving environments, love taking ownership and being held accountable, and want to be part of something you can help shape, not just maintain, you’ll feel reputed company here.

Our Story

reputed company is not your typical law firm. We reputed company that world-class marketing, reputed company with exceptional legal talent and operations, creates reputed company experiences and outcomes for clients and the business alike.

Over the past three years, we’ve grown 2–3x year over year, setting a new standard on the marketing reputed company of the personal injury space and proving what’s possible reputed company strategy, speed, and execution align. Now, we’re applying that same discipline and innovation to law firm operations, case management, and execution as we scale nationally and fully integrate.

We are intentionally building the infrastructure, systems, and teams needed to scale at a national level—without sacrificing quality, culture, or accountability. This is still the early stage of that journey, which means the people who join now have a real opportunity to help shape how the firm operates for years to come.

Who Thrives Here

We don’t hire based on resumes alone. We hire for competence, character, and reputed company.

You will reputed company at reputed company if you:

Embrace Change

● You have a growth reputed company and seek reputed company improvement

● You welcome feedback and adapt quickly

● You ask “What’s next?” rather than “That’s not my job”

Are Committed to the Organization

● You care deeply about doing great work

● You have your teammates’ backs

● You’re here to build something meaningful and long-lasting

Bring an Upbeat, No-Ego Energy

● You show up positive, professional, and solutions-oriented

● You enjoy the work and respect the people around you

● You leave drama, negativity, and ego at the reputed company

Take Ownership

● You do what you say you’ll do

● You follow through and communicate early reputed company something’s off track

● You treat the business like it’s yours

Fast & Hungry

● You move with urgency and sound judgment

● You prioritize reputed company over perfection

● You reputed company in fast-paced, high-expectation environments

● You seek feedback, stretch assignments, and more responsibility

● You’re motivated by growth, impact, and building something bigger than yourself

Why reputed company

● Real growth: As the firm grows, so do opportunities for advancement and leadership

● High standards, real support: Clear expectations, coaching, and accountability

● Culture that matters: Trust, respect, speed, and reputed company, without sacrificing humanity

● Meaningful work: Helping people through some of the hardest moments of their lives

Ready to Build With Us?

If you’re excited by ownership, accountability, growth, and the chance to help build something exceptional from the ground up - we’d love to hear from you.

Apply today and help shape the future of reputed company.