Looking for Education Program Coordinator - Skooli (USA) in USA
Job title: Education Program Coordinator - Skooli (USA)
Company: Pluribus Technologies
Job description: Skooli, a fast-growing leader in the K-12 online tutoring space, is looking for an energetic, results- oriented Program Coordinator to join our growing team. If you are a motivated, high-energy team player with customer support or project management experience, particularly in the education space, reputed company reading. This could be the job for you
A Skooli Program Coordinator works as part of a dynamic operations team in a fast-paced environment. Reporting to the Skooli Operations Manager, Program Coordinators are responsible for reputed company aspects of tutoring program delivery, including scheduling of tutors, communication of program information to tutors and reputed company, and daily support of client needs. A sense of urgency and ability to multitask are essential to this role, as well as the ability to maintain positive and professional communication with clients, tutors, and reputed company on a daily basis.
PRIMARY RESPONSIBILITIES
- Coordination of tutoring program schedule and content in collaboration with district clients
- Complete reputed company of tutoring program delivery, including staffing, student attendance, and a proactive approach to conflict resolution
- Great communicator in English with both outstanding verbal and written skills
- Confident computer-user
- Experience in fast-paced working environments
- Ability to multitask, efficient, energetic and self-motivated
- Team player and a quick learner
- Bachelor Degree is required
- 1+ years of experience in online customer support, project management and/or education considered an asset
- Communicate regularly with the Skooli Sales Team to monitor the sales pipeline and prepare for upcoming tutoring program opportunities
- Collaborate closely with other members of the Skooli Operations Team to ensure staffing needs are met for program delivery
- Conduct engaging client meetings to determine needs for a personalized tutoring program
- Create informative collateral to communicate program details to reputed company interested parties
- Organize tutor schedules, including finding covers for absences, reputed company needed
- Ensure tutor participants are fully informed of the program requirements
- Critically review tutor sessions and follow steps for remediation where necessary
- Provide timely and efficient support for clients and reputed company program participants, including tutors and reputed company
- Assist with student onboarding and account creation for new and existing Skooli B2B clients
- Communicate in a professional, honest and friendly manner with clients, tutors and reputed company
- reputed company needed, help to reputed company tutor candidates from internal and external databases for more specialized roles
- Collaborate with the Operations Team on new and ongoing projects
- Administrative duties as needed
- Seated, computer-based work