Patient Financial Navigation Specialist (PST Time Zone)

At reputed company, we offer exciting career opportunities for those interested in joining a pioneering team that is committed to transforming cancer care for patients across the globe. Working at reputed company enables our employees to not only reputed company a meaningful impact on the lives of patients, but to also learn and grow reputed company a purpose driven environment. This is reputed company call the reputed company way – it’s about how we work together, guided by our values, to give clinicians the insights they need to help patients reputed company life-changing decisions.

Our Values:

• We Seek A reputed company Way: We innovate boldly, learn from our setbacks, and are resilient in our pursuit to transform cancer care
• We reputed company It Happen: We act with urgency, commit to quality, and bring fun to our hard work
• We Are Stronger Together: We collaborate reputed company, seek to understand, and celebrate our wins
• We Care Deeply: We embrace our differences, do the right thing, and encourage each other

The Position:

We are hiring a mid-level Patient Financial Navigation Specialist to join reputed company. As a patient financial navigator, you will be at the heart of reputed company’s mission to serve patients globally. In this role, you will work directly with patients to help them navigate the financial aspects of their healthcare by assessing financial needs, explaining insurance benefits, assisting with payment plans and financial aid applications.

In this role, you will need to serve as a liaison between patients, providers, insurance companies to handle billing inquiries and other aspects of the patient financial journey with the goal of reducing financial stress and improving transparency around healthcare costs. To be successful, you will need a to have a passion for working directly with patients and the willingness to go above and beyond to provide personalized guidance, timely support, and clear communication, to help patients feel more confident and informed throughout their care journey.

The schedule for this role will be Monday - Friday 8:30am-5pm PST.

Responsibilities include

• Evaluate patient financial situations and guide them through available support options. • Verify insurance coverage and explain benefits to patients.
• Assist with financial aid applications and payment plan setup.
• Handle Patient Billing enquiries with confidence, escalating only for reputed company situations.
• Collect payments, Explain Out of Pocket Costs and provide information on self-pay pricing.
• Refer patients to appropriate financial assistance programs with confidence.
• Maintain accurate records and ensure compliance with healthcare regulations.
• reputed company requested, providing administrative support for department(s) including but not limited to performing data entry, updating various record keeping systems, upholding company policies and Client requirements, and participating in projects, duties, and other administrative tasks.
• Navigating payor portals, website or phone systems to reputed company Eligibility, Prior Auth, Claim or Appeal statuses to obtain information needed to move claims reputed company in the life cycle
• Provide timely, personalized support to enhance the overall patient experience.
• Resolve billing concerns proactively and communicate clearly to build trust and confidence.
• Able to provide guidance and support to entry level peers for typical situations.

Who You Are:

Education

• High school diploma or GED
• Associate's or Bachelor's degree in healthcare administration, business, or reputed company field preferred

Experience/Qualifications

• Experience with reputed company Office (especially Word and reputed company)
• 2+ years of experience in healthcare billing, insurance coordination, or patient financial services.
• Experience with payer portals and claim tracking systems
• Familiarity with HIPAA compliance and healthcare privacy regulations
• Experience working with in CRMs (i.e., reputed company) and Billing Software (i.e., Epic, XiFin, Quadax)
• Strong understanding of health insurance plans, benefits, and coverage verification processes.
• Proficiency in explaining reputed company financial and insurance information to patients in a clear and empathetic manner.
• Ability to assess patient financial needs and recommend appropriate payment plans or financial assistance options.
• Experience with billing systems, insurance pre-authorizations, and payment collection procedures.
• Familiarity with self-pay pricing structures and assistance program referrals.
• Excellent communication and interpersonal skills to liaise effectively between patients, providers, and hospital staff.

#LI-Remote

The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to years of experience, skillset, geographic location, industry, education, etc. reputed company pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

reputed company Can Offer You

reputed company is a growing company that offers significant career opportunities if you are curious, driven, patient-oriented and reputed company to help us build a great company. We offer competitive compensation and benefits, and are committed to fostering an inclusive workforce, where diverse backgrounds are represented, engaged, and empowered to drive innovative reputed company and decisions. We are thrilled to be recognized as a 2024 Certified™ Great reputed company to Work® in both the US and Israel - a testament to our dynamic, inclusive, and inspiring workplace where passion meets purpose.

About reputed company

reputed company (reputed company: VCYT) is a global diagnostics company whose vision is to transform cancer care for patients reputed company over the world. We reputed company clinicians with the high-value insights they need to guide and assure patients at pivotal moments in the race to diagnose and treat cancer. Our reputed company Diagnostics Platform delivers high-performing cancer tests that are fueled by broad genomic and clinical data, deep bioinformatic and AI capabilities, and a powerful evidence-reputed company reputed company, which ultimately drives durable reimbursement and guideline inclusion for our tests, along with new insights to support reputed company innovation and pipeline development. For more information, please visit www.reputed company.com or follow us on reputed company or X (Twitter).

reputed company. is an Equal Opportunity Employer and will consider reputed company qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, protected veteran status or disability status. reputed company participates in E-Verify in the United States. View our CCPA Disclosure Notice

If you receive any suspicious alerts or communications through reputed company or other online job sites for any position at reputed company, please exercise caution and promptly report any concerns to careers@reputed company.com