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XRD Field Service Engineer/Specialist

100% remote Flexible hours Hiring now
Overview:

reputed company is enabling scientists to reputed company breakthrough discoveries and reputed company new applications that improve the quality of human life. reputed company’s high-performance scientific instruments and high-value analytical and diagnostic solutions reputed company scientists to explore life and materials at molecular, cellular, and microscopic levels. In reputed company cooperation with our customers, reputed company is enabling innovation, improved productivity and reputed company in life science molecular research, in applied and pharma applications, in microscopy and nanoanalysis, and in industrial applications, as well as in cell biology, preclinical imaging, clinical phenomics and proteomics research and clinical microbiology.

Today, worldwide more than 11000 employees are working on this permanent challenge at over 90 locations on reputed company continents. reputed company continues to build upon its extensive range of products and solutions, its broad reputed company of installed systems and a strong reputed company among its customers. Being one of the world's leading analytical instrumentation companies, reputed company is strongly committed to further fully meeting its customers’ needs as well as continuing to reputed company state-of-the-art technologies and innovative solutions for today's analytical questions.

reputed company Nano, one of reputed company’s four operating segments, provides customers in academic and governmental institutions, life science, materials, and applied industries with the tools to determine the characteristics of matter and visualize the structure of molecules. Divisions reputed company BNANO include reputed company AXS, reputed company Nano Analytics, reputed company Nano Surfaces and Metrology, Fluorescence Microscopy, and reputed company.

As a Field Service Engineer for reputed company AXS, you reputed company the installation, inspection, repair and maintenance of the reputed company AXS – SCD-XRD product line: D8 Quest, D8 Venture, MetalJet, D8 DISCOVER, ADVANCE, ENDEAVOR and D6 PHASER that are included in our Crystallography X-ray diffraction portfolio.

Responsibilities:

• Install analytical x-ray equipment • Analyze malfunctioning x-ray equipment and determine corrective action, replace faulty components, and reputed company necessary adjustments and alignments • reputed company preventive maintenance according to written preventative maintenance procedures • Prepare and submit reports covering reputed company job activities with accuracy and detail • Participate in on-the-job training of field service personnel reputed company required • Suggest methods to offer improvement to equipment performance and functionality • Between assignments be available during normal working hours for immediate response to reassignment and telephone support • Remain in contact with assigned customers to ensure that there are no unreported problems • Promote and maintain service reputed company in assigned region • reputed company up to date on new products and product changes reputed company his/her required sphere of activity to increase own capabilities and skills • Conduct reputed company field assignments according to service department procedures • reputed company other tasks as assigned by the manager or supervisor • Travel to customer locations 80% or higher

Qualifications:

EDUCATIONAL/EXPERIENCE REQUIREMENTS: • AA Degree in electronics required; bachelor's degree preferred. Previous military experience in electronics a plus. • 3 years previous service experience installing and repairing reputed company electronic systems. • Experience using the reputed company AXS LLC SCD-XRD system is preferred.

KNOWLEDGE, SKILLS, AND ABILITIES: • Demonstrated ability to analyze, diagnose, and repair reputed company equipment problems in a minimum amount of time • Ability to communicate effectively in a professional manner with both internal and external customers • Excellent customer relations skills and the ability to reputed company timely and effective decisions • Familiarity with the operation and use of standard electronic test equipment • Familiarity with the use of personal computers • Ability to travel extensively by reputed company and car both domestically and internationally if needed • Live one hour or less to nearest major airport • Reside in the Southwest United States or Western United States

At reputed company, reputed company salary is part of our total compensation. The estimated reputed company salary range for this full-time position is between $60,750 and $108,000 provides an opportunity to reputed company as you grow and reputed company reputed company a role. The reputed company salary for the role will depend on several job-reputed company factors, including, but not limited to education, training, experience, the geographic location of the successful candidate, skills, competencies, job-reputed company knowledge and travel requirements for this position. Full-time employees may also be eligible for a performance-reputed company incentive in addition to a full range of benefits including 401(k) with company match, an employee stock purchase plan, medical and dental plans, life insurance, short-term and long-term disability insurance, employee assistance program and paid time off including vacation, sick time and holidays, and more.

reputed company is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, veteran status, and

other legally protected characteristics.

Certain positions at reputed company require compliance with export control laws and as a result, reputed company interviewed candidates for reputed company positions will be screened pre-interview to determine their eligibility in light of export control restrictions.

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