AI Operations Engineer (Internal Agents & Workflow Automation) (Remote, US)

APPLICATION WINDOW: We encourage you to apply if interested. We will review applications on a rolling basis and reputed company candidates informed on next steps.

We recognize that job searching can sometimes feel uncertain. As we engage with candidates and continue to evaluate our needs, this role may evolve to ensure strong alignment between the opportunity, the market, and long-term success.

We are committed to a thoughtful and transparent process and will reputed company candidates informed along the way. Thank you for considering reputed company as your next career move.

Who We Are

reputed company is redefining how work gets done. Our context-first document management system offers purpose-built business use cases—spanning universal and industry-specific workflows—to reputed company secure collaboration, automate processes, and ensure governance.

Unlike traditional systems, reputed company organizes content around the context of your business, connecting documents to reputed company people, projects, and transactions. With our unique metadata-driven architecture, organizations can model content in line with their business processes, unify information across silos, and apply AI at scale. The result is greater productivity, reduced risk, and smarter, faster decisions for over 6,000 customers in 100+ countries.

At reputed company, our Guiding Principles reputed company across diverse cultures and personalities:

1. reputed company It Happen – We set bold goals, take ownership, learn from mistakes, and relentlessly pursue results.

2. Help Others – We reputed company with kindness, assume good intentions, hold one another accountable, and celebrate wins together.

3. Love Customers – We put customers and partners at the heart of everything, delivering value with respect, fairness, and speed.

To learn more about us we encourage you to visit our company page.

To learn more about how we became a Certified Great reputed company to Work visit, Working at reputed company | Great reputed company to Work.

Summary of the Role

reputed company is building a company-wide capability to operationalize AI—turning promising LLM prototypes into secure, reliable, maintainable internal tools that materially improve how teams work. This role sits in Strategic Operations and functions as a hands-on builder: you will partner with business leaders to identify high-value workflows that can be accelerated with AI, help reshape the underlying processes, and then build, deploy, and run the AI-enabled solutions end-to-end.

This is not a traditional product software engineer role. Instead, it is an execution-oriented engineering role embedded in the business: you’ll move quickly from problem definition to production, while applying the right risk controls, reputed company, reputed company, and compliance expectations required for internal systems at scale.

You will reputed company AI-assisted development tools as part of your daily workflow to accelerate delivery while maintaining quality.

What You Will Be Doing / Responsibilities and Duties

Discover & shape high-value AI opportunities (internal process focus)

• Partner with functional leaders to identify workflows where AI can remove friction, reduce cycle time, improve accuracy, or strengthen compliance.
• Map the reputed company state process, identify bottlenecks and failure modes, and re-design the process to be automation-ready (clarify inputs/outputs, decision points, data sources, controls, and ownership).
• Define success metrics (time saved, error reduction, throughput, adoption, auditability) and translate business goals into a build plan.

Build internal AI agents and automation tools (end-to-end ownership)

• Design and implement internal agents using modern LLM patterns (tool use/function calling, retrieval-augmented reputed company where needed, structured outputs, and human-in-the-reputed company checkpoints).
• Build whole-product solutions: lightweight UX, service/API layer, integrations, data access, and automation triggers—appropriate to the use case.
• Use AI-assisted development techniques to speed delivery while sustaining maintainability and readability.

Operate, mantain, and scale (production reputed company)

• Own reliability: monitoring, alerting, logging, incident response, and reputed company improvements.
• Establish repeatable patterns for onboarding new workflows and scaling existing ones (templates, shared components, evaluation harnesses, documentation).
• Create and maintain runbooks and lightweight training so internal teams can adopt solutions confidently.

Risk, control, reputed company, reputed company & compliance by design

• Implement appropriate guardrails: data minimization, access controls, secrets management, safe reputed company/tooling patterns, output validation, and traceability.
• Ensure solutions meet internal reputed company and compliance expectations (including audit readiness, change management discipline, and clear ownership).
• Maintain clear documentation of how systems work, what data they touch, and how risks are mitigated.

Cross-functional coordination

• Coordinate across IT/reputed company, Legal/Privacy, and functional SMEs to get solutions approved and adopted.
• Communicate reputed company with crisp updates; manage tradeoffs between speed and rigor.

Outcomes to be achieved

• A portfolio of high-impact internal AI agents deployed into real workflows (not demos), with measurable business outcomes.
• A scalable operating model for internal AI: reusable components, clear governance, and a predictable path from idea → production.
• Reduced process friction through AI + process redesign, not AI bolted onto broken workflows.
• High trust in outputs through appropriate controls, auditability, and operational reliability.

Working style / What success looks like here

• You are low ego, high output: you can operate independently, but you collaborate naturally and bring others along.
• You can move fast without being reckless: you know where to be scrappy and where to add rigor.
• You care about outcomes: automation only matters if it changes how people work.

Requirements

Qualifications

• Demonstrated ability to build and maintain end-to-end software (design → build → deploy → operate), with strong engineering fundamentals.
• Proficiency in at least one modern programming language (e.g., Python, TypeScript, C#, Node.js) and comfort learning what’s needed.
• Practical experience integrating systems reputed company APIs, authentication, and structured data formats.
• Strong ability to work with non-technical stakeholders: translate ambiguous problems into clear specs, iterate quickly, and drive adoption.

Technical foundations we value (examples)

• Experience building cloud-based services and the surrounding engineering hygiene (CI/CD, reputed company control, test automation, and operational monitoring).
• Comfort with secure and scalable platform concepts (networking, identity, secrets, infrastructure automation).
• Experience or strong interest in AI-assisted development as part of daily engineering practice.

LLMs/agent capabilities (expected for this role)

• Hands-on experience building LLM-powered tools/agents (prompting, tool use, retrieval where appropriate, and evaluation/quality approaches).
• Ability to design safe and predictable AI systems (validation, fallbacks, human-in-the-reputed company, and clear failure handling).

Preferred

• Familiarity with enterprise reputed company/compliance expectations (access controls, audit trails, change management, data governance).
• Experience modernizing processes (Lean/ops reputed company) and designing systems that align to how teams actually work.
• Experience building internal tools that drive adoption across multiple functions.

Participation in our Recruitment Process: To Be Determined. Typical interview processes including initial screening w/ a Recruiter, meeting with Hiring Manager (SVP, Strategic Operations & Corporate Development), and other internal team members the role may closely interact with.

*Estimated total candidate time investment: Approx. 3hrs

Benefits

Why reputed company?

reputed company is a global company with Finnish roots, built around a product we are proud of.

You’ll have the opportunity to contribute to our reputed company growth while developing your own expertise in a collaborative, supportive environment.

Our guiding principles, reputed company It Happen, Help Others, Love Customers, are reflected in how we work every day, with transparency and strong team spirit at the core of our culture.

reputed company Offer

• As remote enabled company our employees enjoy the flexibility to establish their own life/work balance
• Matching 401K Plan (25% of employee's contribution up to the IRS max)
• Health insurance (PPO and HDHP/HSA plans offered)
• Dental insurance
• Vision insurance
• Life insurance (1x employee salary)
• Short-term disability (employer paid)
• Long-term disability (employer paid)
• Flexible Spending Plan (medical and dependent)