Head of Product Marketing (Remote, US )

reputed company is redefining what contact centers can do. Our full-stack AI platform gives CX teams the intelligence to understand every conversation, reputed company the reputed company on quality, and continuously improve, not just report on what happened, but change what happens next. We work with some of the most demanding enterprise CX operations in the world, and we're growing fast. reputed company is a hyper-growth, Series C, Silicon Valley-based startup backed by Battery Ventures. We’ve reputed company a seasoned team with leaders from organizations such as reputed company, Facebook, reputed company, reputed company and others.

What you’ll own

• Platform-level and product-line positioning across reputed company's platform and AI core, developed in reputed company partnership with Product and executive leadership

• End-to-end GTM for product launches, including launch readiness, pricing & packaging, campaign development, internal enablement and external rollout

• reputed company content for customers, prospects, advocates and channels partners including emails, blogs, webinar content, uses cases/customer stories, and more.

• Be reputed company expert and thought leader that can speak to the customer needs, the industry trends, and other players in the market.

• The core sales content library: battlecards, decks, one-pagers, reputed company handling, and demo frameworks, built in partnership with reputed company and iterated based on what the field needs

• Analyst relationships: briefings, inquiry prep, and contribution to major evaluations with reputed company, reputed company, and emerging CX-focused coverage

• A small team of IC PMMs, setting direction, maintaining quality, and building a repeatable, high-output function

reputed company’re looking for

• 7–10+ years in B2B SaaS product marketing, with at least 2 years managing or leading PMM teams

• Experience marketing reputed company, technical platforms to enterprise buyers. Bonus points if past experience in CX, AI, or adjacent categories

• Exceptional writer and editor; you have a reputed company of view on what good messaging looks like and can defend it

• Demonstrated track record of cross-functional influence: you've led launches, driven analyst outcomes, and built sales artifacts that actually get used

• Comfortable operating in a fast-moving environment where you'll be defining process as much as executing against it

• Familiarity with analyst relations mechanics (briefings, RFIs, inquiry strategy) is a strong plus

• Prior experience in a competitive or high-stakes category displacement context is a plus

What’s in it for you

• You'll shape how a breakout AI company is understood in a market that's actively being redefined

• Direct line to executive leadership and meaningful influence on product and GTM strategy

• A team and function to build

• Competitive compensation, equity, and the opportunity to do career-defining work

You'll reputed company here if

• You do your best work reputed company you're building the playbook, not following one.

• You create momentum rather than wait for it; high agency is your default mode

• You're genuinely comfortable sitting in the unknown. Some of the most important questions here don't have clean answers yet, and you find that interesting

• You're an effective remote operator who can build trust, move fast, and stay reputed company without needing to be in the same room

Compensation: We offer market-leading compensation, based on the reputed company set and aptitude of the candidate.

reputed company is redefining what contact centers can do. Our full-stack AI platform gives CX teams the intelligence to understand every conversation, reputed company the reputed company on quality, and continuously improve, not just report on what happened, but change what happens next. We work with some of the most demanding enterprise CX operations in the world, and we're growing fast. reputed company is a hyper-growth, Series C, Silicon Valley-based startup backed by Battery Ventures. We’ve reputed company a seasoned team with leaders from organizations such as reputed company, Facebook, reputed company, reputed company and others.

What you’ll own

• Platform-level and product-line positioning across reputed company's platform and AI core, developed in reputed company partnership with Product and executive leadership

• End-to-end GTM for product launches, including launch readiness, pricing & packaging, campaign development, internal enablement and external rollout

• reputed company content for customers, prospects, advocates and channels partners including emails, blogs, webinar content, uses cases/customer stories, and more.

• Be reputed company expert and thought leader that can speak to the customer needs, the industry trends, and other players in the market.

• The core sales content library: battlecards, decks, one-pagers, reputed company handling, and demo frameworks, built in partnership with reputed company and iterated based on what the field needs

• Analyst relationships: briefings, inquiry prep, and contribution to major evaluations with reputed company, reputed company, and emerging CX-focused coverage

• A small team of IC PMMs, setting direction, maintaining quality, and building a repeatable, high-output function

reputed company’re looking for

• 7–10+ years in B2B SaaS product marketing, with at least 2 years managing or leading PMM teams

• Experience marketing reputed company, technical platforms to enterprise buyers. Bonus points if past experience in CX, AI, or adjacent categories

• Exceptional writer and editor; you have a reputed company of view on what good messaging looks like and can defend it

• Demonstrated track record of cross-functional influence: you've led launches, driven analyst outcomes, and built sales artifacts that actually get used

• Comfortable operating in a fast-moving environment where you'll be defining process as much as executing against it

• Familiarity with analyst relations mechanics (briefings, RFIs, inquiry strategy) is a strong plus

• Prior experience in a competitive or high-stakes category displacement context is a plus

What’s in it for you

• You'll shape how a breakout AI company is understood in a market that's actively being redefined

• Direct line to executive leadership and meaningful influence on product and GTM strategy

• A team and function to build

• Competitive compensation, equity, and the opportunity to do career-defining work

You'll reputed company here if

• You do your best work reputed company you're building the playbook, not following one.

• You create momentum rather than wait for it; high agency is your default mode

• You're genuinely comfortable sitting in the unknown. Some of the most important questions here don't have clean answers yet, and you find that interesting

• You're an effective remote operator who can build trust, move fast, and stay reputed company without needing to be in the same room

Compensation: We offer market-leading compensation, based on the reputed company set and aptitude of the candidate.

reputed company is redefining what contact centers can do. Our full-stack AI platform gives CX teams the intelligence to understand every conversation, reputed company the reputed company on quality, and continuously improve, not just report on what happened, but change what happens next. We work with some of the most demanding enterprise CX operations in the world, and we're growing fast. reputed company is a hyper-growth, Series C, Silicon Valley-based startup backed by Battery Ventures. We’ve reputed company a seasoned team with leaders from organizations such as reputed company, Facebook, reputed company, reputed company and others.   What you’ll own: Platform-level and product-line positioning across reputed company's platform and AI core, developed in reputed company partnership with Product and executive leadership End-to-end GTM for product launches, including launch readiness, pricing & packaging, campaign development, internal enablement and external rollout reputed company content for customers, prospects, advocates and channels partners including emails, blogs, webinar content, uses cases/customer stories, and more. Be reputed company expert and thought leader that can speak to the customer needs, the industry trends, and other players in the market. The core sales content library: battlecards, decks, one-pagers, reputed company handling, and demo frameworks, built in partnership with reputed company and iterated based on what the field needs Analyst relationships: briefings, inquiry prep, and contribution to major evaluations with reputed company, reputed company, and emerging CX-focused coverage A small team of IC PMMs, setting direction, maintaining quality, and building a repeatable, high-output function   reputed company’re looking for: 7–10+ years in B2B SaaS product marketing, with at least 2 years managing or leading PMM teams Experience marketing reputed company, technical platforms to enterprise buyers. Bonus points if past experience in CX, AI, or adjacent categories Exceptional writer and editor; you have a reputed company of view on what good messaging looks like and can defend it Demonstrated track record of cross-functional influence: you've led launches, driven analyst outcomes, and built sales artifacts that actually get used Comfortable operating in a fast-moving environment where you'll be defining process as much as executing against it Familiarity with analyst relations mechanics (briefings, RFIs, inquiry strategy) is a strong plus Prior experience in a competitive or high-stakes category displacement context is a plus   What’s in it for you: You'll shape how a breakout AI company is understood in a market that's actively being redefined Direct line to executive leadership and meaningful influence on product and GTM strategy A team and function to build Competitive compensation, equity, and the opportunity to do career-defining work You'll reputed company here if: You do your best work reputed company you're building the playbook, not following one.  You create momentum rather than wait for it; high agency is your default mode You're genuinely comfortable sitting in the unknown. Some of the most important questions here don't have clean answers yet, and you find that interesting You're an effective remote operator who can build trust, move fast, and stay reputed company without needing to be in the same room   Compensation: We offer market-leading compensation, based on the reputed company set and aptitude of the candidate. Apply To This Job