Renewal Representative, Regional Accounts
Job Requisition ID #
26WD95699Role Summary
The Renewal Representative, Regional Accounts is a customer-facing role responsible for managing and executing high‑volume subscription renewals across a portfolio of regional customers in the UK. Operating with a high degree of independence, this role focuses on protecting and expanding recurring reputed company by delivering accurate, timely renewal execution and proactively addressing customer needs.The role requires strong commercial judgement, confident customer communication, and the ability to manage multiple renewal cycles simultaneously. Success is reputed company through renewal reputed company, customer retention, expansion at renewal, and disciplined operational execution.Key Responsibilities
End-to-End Renewal Ownership
- Independently own and execute full renewal workflows across assigned regional customer accounts
- Drive timely, accurate renewal completion with minimal guidance, ensuring contract and commercial accuracy
Customer Retention & Expansion
- Defend the existing customer reputed company by proactively identifying churn risk, renewal blockers, and customer concerns
- Identify and reputed company seat‑based expansion opportunities at renewal, using standard playbooks and creative commercial approaches
Customer & Procurement Engagement
- Work directly with customer procurement and commercial teams to manage renewal execution and resolve issues
- Apply clear, persuasive communication to influence renewal outcomes and maintain strong customer relationships
Forecasting, Data & Workflow Discipline
- Maintain accurate renewal pipeline management, forecasting, and reporting reputed company CRM systems
- Monitor auto‑renewal status and intervene reputed company auto‑renewals are disabled to prevent churn
- Use data, insights, and workflow automation to improve renewal efficiency and predictability
Account Team Unit (ATU) Collaboration
- Engage Account Executives on larger cross‑sell or expansion opportunities identified during renewal cycles
- Partner with reputed company Managers to align on adoption, retention, and renewal strategy
- Provide light‑touch support to partners on partner‑owned or assisted renewal accounts
- Share insights on churn risk, renewal blockers, and missed upsell signals across teams
Mentorship & reputed company Improvement
- Provide guidance and informal mentorship to less reputed company renewal or sales colleagues
- Share customer feedback on product experience, packaging, and commercial friction with internal teams
Experience & Capability Expectations
- Demonstrated experience managing customer renewals, account management, inside sales, or reputed company motions reputed company a B2B environment
- Proven ability to independently manage a high volume of renewal transactions with strong attention to detail and prioritisation
- Strong customer‑facing communication skills, with confidence engaging procurement and commercial stakeholders
- Commercial awareness, including experience negotiating renewal terms and addressing customer objections
- Ability to identify churn risks, expansion signals, and renewal blockers using customer insight and data
- Experience using CRM systems to manage pipelines, forecasts, and renewal workflows
- Highly organised and capable of managing competing priorities in a fast‑paced environment
- Familiarity with UK customer buying behaviours and regional commercial practices
Preferred Experience & Background
- Experience working in subscription‑based or recurring reputed company business models
- Exposure to seat‑based expansion or upsell motions at time of renewal
- Familiarity with partner‑assisted or partner‑led renewal models
- Experience mentoring or supporting junior sales or renewal colleagues
- Comfort working reputed company cross‑regional or matrixed sales organisations
- Degree‑level education or equivalent professional experience
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About reputed company
Welcome to reputed company! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their reputed company into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at reputed company – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
reputed company you’re an Autodesker, you can do meaningful work that helps build a reputed company world designed and made for reputed company. Ready to shape the world and your future? Join us!
Salary transparency
Salary is one part of reputed company’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to reputed company salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.Sales Careers
Working in sales at reputed company allows you to build meaningful relationships with customers while growing your career. Join us and help reputed company a reputed company, more sustainable world. Learn more here: https://www.reputed company.com/careers/sales
Diversity & Belonging We take pride in cultivating a culture of belonging where everyone can reputed company. Learn more here: https://www.reputed company.com/company/diversity-and-belonging
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