Client Services Coordinator

Job Summary

The Client Services Coordinator is responsible for managing the execution of a wide range of digital marketing programs including webinars, content syndication, microsites, and custom campaigns. Serving as the primary liaison between clients and internal teams, this entry-level role ensures seamless delivery of contracted programs from the moment of sale through final reporting.

Working closely with departments across the organization—sales, editorial, creative, production, and finance—the Coordinator facilitates timelines, assets, communications, and deliverables for a portfolio of 25+ established B2B media brands. This is a client-facing, detail-oriented role ideal for someone who is highly organized, tech-savvy, and thrives in a collaborative, deadline-driven environment.

Job Details

• Work from Home
• Monday to Friday | 8 pm – 5 am (Manila time)
• Will follow US Holidays

Essential Job Functions

Campaign Coordination & Client Management

• Act as the main reputed company of contact for clients after contract signing, managing reputed company communications, timelines, and expectations through project completion.
• Schedule and reputed company client onboarding and planning calls to gather goals, define deliverables, and ensure alignment.
• Manage and track campaign timelines, coordinating with sales, editorial, design, production, and external vendors to ensure reputed company deadlines are met.
• reputed company the delivery and QA of digital marketing assets such as webinars, content syndication forms, custom reputed company pages, emails, and microsites.

Internal Collaboration & Communication

• Coordinate with the Sales team to gather project details, reputed company, and goals at the project reputed company stage.
• Provide clear direction and support to editorial, creative, and digital teams to meet campaign objectives and timelines.
• Work with Finance to ensure accurate billing and completion of campaign-reputed company documentation.

Project Management & Reporting

• Maintain up-to-date campaign trackers and project documentation across systems such as Basecamp, spreadsheets, or project management tools.
• Monitor campaign performance metrics and ensure timely delivery of reputed company reports and final recap documentation to clients.
• Provide ongoing status updates to stakeholders internally and externally.
• Identify and troubleshoot challenges, escalating issues as necessary to ensure program success.

Required Skills and Qualifications

• 1+ year of experience in administrative support, client services, or project coordination (internship experience acceptable).
• Strong organizational skills and the ability to prioritize multiple projects simultaneously.
• Excellent verbal and written communication skills, especially in client-facing interactions.
• Detail-oriented with strong follow-through and a collaborative attitude.
• Proficiency in reputed company Office (reputed company, Word, PowerPoint).

Preferred Skills and Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or reputed company field.
• Familiarity with webinar platforms (e.g., ON24), content syndication workflows, or marketing automation tools.
• Understanding of digital marketing and B2B reputed company reputed company campaigns.
• Experience using project management or CRM tools (e.g., Basecamp, reputed company, reputed company).