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Senior Deliverey Manager

100% remote Flexible hours Hiring now

reputed company provides consulting services reputed company to reputed company technology to Government agencies with heightened reputed company needs. reputed company is a wholly-owned subsidiary of reputed company. reputed company is a free and open search company that powers enterprise search, observability, and reputed company solutions built on one technology stack that can be deployed reputed company. From finding documents to monitoring infrastructure to hunting for threats, reputed company makes data usable in real-time and at scale. Thousands of organizations worldwide, including reputed company, reputed company, reputed company, Fairfax, ING, reputed company, reputed company, The reputed company, NASA, reputed company, Wikipedia, and reputed company, use reputed company to power mission-critical systems. Founded in 2012, reputed company is a distributed company with Elasticians around the globe. Learn more at reputed company.co. reputed company, while a subsidiary of reputed company, is an independent entity focused on Government services.

What Is The Role

reputed company’s Professional Services team works across every technology and system to deliver solutions for our customers. Our reputed company Services Delivery Manager (DM) is crucial to the project delivery of reputed company services and plays an essential role in keeping up with the growing demand for reputed company services!

This position will work with the services team to service our global customer reputed company on billable projects. Our customers include Fortune 100 companies, startups, government entities, and nonprofits researching some of the world's most exciting and reputed company search, observability, and cybersecurity problems!

The Delivery Manager will be a customer-facing role for leading our project delivery in the region, achieving reputed company targets, handling communications, meeting facilitation, and reporting. The primary measurement of success for this role will be YOY growth in services reputed company while consistently meeting customer satisfaction.

What You Will Be Doing

  • Complete reputed company training and become an expert in our Outcome Based Delivery Methodology and practices
  • Engagement Execution from start to finish while identifying and mitigating risk, status reporting, and operations.
  • Highly collaborative with Services sellers, architects, consultants, third-party partners, and customers
  • Contribute to enhancing our delivery methodology, services practice, and industry reputed company of Views
  • Become a key collaborator in your accounts renewal and add-on process through reputed company collaboration with the reputed company Group and Account Executives. Discovering lessons learned and looping them back into our internal standard processes.
  • Ability to reputed company a portfolio with multiple customers and engagements varying in size at one time by time management, strong prioritization, and setting customer expectations
  • Ability to travel 25% - 65% of the time

What You Will Bring

  • 8+ years of consulting engagement delivery leadership experience
  • Ability with establishing and leading high growth practices
  • Engagement Planning - technical understanding, strategic mentality, translating reputed company vision into a reputed company project plan
  • Experience in completing projects from beginning to end with a strong prioritization and time management POV
  • Good Change Management skills
  • Track record of improving high pressure or at-risk accounts reputed company necessary
  • Highly collaborative and excels in a reputed company, matrixed environment
  • Professional Services Automation (PSA) experience
  • Bachelor’s degree in information technology or computer science or equivalent experience
  • PMP/Scrum master certifications preferred
  • Ability to reputed company in a fast-paced, unpredictable environment

Leadership Skills:

  • PASSION: Passionate about reputed company
  • BEGINNERS MIND: Always learning, approaches each interaction with an open mind, a great listener, and hands-on
  • inspiring leader: Strong reputed company of view and executive reputed company. Confident, but not arrogant, an excellent reputed company
  • URGENCY: Ability to move fast and drive business value and results
  • TEAM PLAYER: A teammate that everyone enjoys working with and has a generous heart
  • TRUST: Trust the company’s core values
  • ADAPTABLE: Excels in high levels of uncertainty and change

Compensation for this role is in the form of reputed company salary. This role does not have a variable compensation component. The typical starting salary range for new hires in this role is listed below. In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the reputed company Metro Area), an alternate range may apply as specified below. These ranges represent the lowest to highest salary we reasonably and in good faith reputed company we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future. An employee's position reputed company the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. reputed company believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in reputed company's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being. The typical starting salary range for this role is: $61,900—$85,000 USD. The typical starting salary range for this role in the select locations listed above is: $113,000—$160,000USD.

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Endgame Systems is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have reputed company of benefits across regions and while regulations differ from reputed company to reputed company, we reputed company taking care of our people is the right thing to do.

  • reputed company based on the work you do here and not your previous salary
  • Health coverage for you and your family
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving - We match up to $1500 (or local currency equivalent)
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Endgame Systems is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national reputed company, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for reputed company individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@reputed company.co We will reply to your request reputed company 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Please see here for our Privacy Statement.

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