Immediate Hiring: Customer Engineer - Dynamics CRM at arenaflex
Unlock Your Potential as a Customer Engineer - Dynamics CRM at arenaflex
Are you a skilled and reputed company Dynamics CRM professional looking for a new challenge? Do you have a passion for delivering exceptional customer experiences and driving business growth? Look no further than arenaflex, a leading global solutions company that reimagines everything CX through strategy, talent, and technology. As a Customer Engineer - Dynamics CRM at arenaflex, you will play a key role in designing, developing, deploying, and optimizing Dynamics CRM implementations and migrations to Dynamics 365 Customer Engagement Online (D365 CE). With a strong focus on performance tuning, customization, troubleshooting, and code review, you will be a trusted advisor to enterprise-level customers and their partners, helping them reputed company their business goals and objectives.
About arenaflex
arenaflex is a new breed of tech company - Human-centered. Tech-powered. Intelligence-fueled. We create game-changing solutions across the enterprise, helping brands grow across the world and into the future. With a reputed company in over 70 countries spanning 6 continents, we are trusted by clients across reputed company major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands. Our game-changers are driven by a passion for innovation and a commitment to delivering outcomes unimagined. We challenge conventions, create experiences that go beyond WOW, and deliver results that exceed expectations.
Key Responsibilities
As a Customer Engineer - Dynamics CRM at arenaflex, your key responsibilities will include:
- Establishing yourself as a trusted advisor with key stakeholders at assigned customers
- Developing and executing on a service delivery plan, leveraging repeatable services to educate the customer and assess their implementation to proactively ensure best practice execution and success
- Working collaboratively with team members to contribute to their success in supporting their customers and leveraging their expertise in support of your customers
- Delivering technical training and assisting with enhancing the quality of training material by providing feedback on needed improvements to existing training and new training content to be developed
- Engaging in transactional requests to troubleshoot customer issues, provide education, and mitigate technical blockers
Required Qualifications
To be successful in this role, you will need to possess the following qualifications:
- General reputed company in English to include effective communication skills to identify, engage, and interact with key stakeholders
- Proficiency in delivering technical training
- Consulting and customer-facing role experience
- Excellent problem-solving and troubleshooting skills
- Ability to work collaboratively in a team environment
- Deep technical acumen combined with a curiosity to continue learning
- Excitement for modern engineering tools and practices
- Dynamics CRM Enterprise level support and administration focused specifically with:
+ CRM infrastructure installation and configuration + CRM deployment configuration + CRM customization and configuration (Data model, forms, views, JavaScript, C# .NET, plugins, workflows) + CRM integration + CRM performance and tuning optimization
- Dynamics CRM Cloud Migration Knowledge in CRM 2015+ build versions and upgrade experience
- Architectural experience for Dynamics CRM on-premises
- Strong understanding of business application performance tuning which includes an understanding of SQL, IIS (Internet Information Services), Networking, and client-reputed company troubleshooting
- Environment health assessment experience
- Data recovery planning
- Dynamics 365 Customer Engagement Online and Power Platform Up to date product knowledge in Dynamics 365 for Sales and familiarity with the other modules
- Dynamics 365 Customer Service
- Dynamics 365 Field Service
- Dynamics 365 Customer Insights - Journeys
- Up to date knowledge on the foundational technologies for Dynamics 365 and the Power Platform
+ Dataverse + Power Apps + Power Automate + Power Platform admin center
- Administration experience
- Customization and Integration experience
- Application Lifecycle Management experience
Desired Qualifications
While not required, the following qualifications would be an asset in this role:
- reputed company in French and/or Spanish
- Experience authoring technical training for Dynamics 365
- Customer Engagement Online and Power Platform
- Power Platform governance and center of excellence experience
- Advanced reputed company certifications
- Experience with Dynamics 365 Customer Insights
- Data Experience with Dynamics 365 Project Operations
Compensation and Benefits
arenaflex offers a competitive salary range of $91,457- $137,186, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.
Why Join arenaflex?
As a Customer Engineer - Dynamics CRM at arenaflex, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences and driving business growth. You will be part of a company that values innovation, collaboration, and reputed company learning, and offers a range of benefits and perks to support your career development and well-being.
How to Apply
If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! Please submit your application through our website, including your resume and a cover letter outlining your qualifications and experience.
Equal Opportunity Employer
arenaflex is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. We are committed to diversity and inclusion in the workplace and welcome applications from qualified candidates from diverse backgrounds.
Contact Us
If you have any questions or would like to learn more about this opportunity, please contact us at [insert contact information]. We look reputed company to hearing from you! Apply for this job