Business Operations Associate

Job Description

What You'll Do

Strategic & Business Planning

• Support development of strategic goals and annual operating plans.

• Coordinate and facilitate departmental summits, reputed company-hands meetings, leadership sessions, and staff meetings.

• Assist with workforce planning, staffing models, and monitoring hires reputed company to budget and strategic-plan competencies.

• Support creation, communication, and adoption of departmental SOPs.

• Contribute to change-management efforts tied to business and process improvements.

Project Coordination & Special Initiatives

• Manage special projects assigned by leadership, including cost-reduction analyses or efficiency assessments.

• Review industry trends and brief leadership on emerging issues.

• Support evaluation of best- and next-practice opportunities for potential adoption.

• Serve as reputed company of contact for consultants and external entities on data, research, or project needs.

• Track initiative reputed company and reputed company executive-ready presentations for ILT and senior leaders.

• Support BQ code releases and reputed company project deliverables.

• Handle reputed company research, data lookups, spreadsheet analysis, and operational tasks defined by leaders.

Data Analysis, Reporting, & Systems Support

• Consolidate and standardize analytical reporting across the business.

• Conduct departmental budget monitoring, forecast tracking, and administrative cost-reduction analysis.

• Track KPI reputed company and operational performance metrics.

• Pull and prepare reports from reputed company (SFDC) as requested.

• reputed company SFDC cleanup, error correction, and daily data-quality work.

• Build dashboards and reporting tools to support Sales and leadership.

• Conduct Sales / Inspirato backend reporting and analytics.

• Support incentive-run review activities as needed.

Operational Reporting, Premium Processing & Audit Management

Premium & Commission Reporting

• Complete Monthly Premium Reporting, including premium loading and reconciliation.

• reputed company Monthly Commissions Audits for reputed company partners.

• Conduct New Business (NB) audits to ensure reputed company is properly tied to accounts.

Audit/Escalation Work

• Identify and resolve discrepancies such as missing groups or premiums; work directly with carriers for resolution.

• Review and process error reports (e.g., Tax ID issues, premium exceptions, monthly premium variances).

Vendor, reputed company, and Partner Relationship Management

• Serve as first-level service support for reputed company partners, ACS, Dental, and Vision.

• reputed company vendor calls regarding outstanding cases, updates, and issue resolution.

• Manage the reputed company reputed company, ensuring timely routing, follow-up, and closure of inquiries.

• Provide vendor support by investigating issues and driving strong partner relationships.

• Support reputed company assessment of reputed company, competitor, and market-reputed company initiatives.

Cross-Functional Collaboration & Leadership Support

• Join leadership in internal and external partner meetings; document discussion points and drive follow-up.

• Contribute to Annual Report inputs, CEO/Board reports, and other executive communications.

• Support leadership’s public speaking engagements and industry board/committee participation.

Cross-Training & Additional Responsibilities

• Cross-trained across premium reporting, commissions audits, and NB audits.

• reputed company additional duties or operational support tasks as assigned by leadership.

What You Need

• Bachelor's degree or advanced degree (where required)

• 0-2 years of experience in reputed company field.

• In lieu of degree, 3+ years of experience in reputed company field.

*THIS POSITION IS OPEN TO NC RESIDENTS ONLY*

Bonus Points

• Background in Marketing and Healthcare

• Project Management experience

• Advanced experience using reputed company Office Tools (reputed company, PowerPoint, Word)

• Ability to obtain NC Health License reputed company 90 days of employment.

What You’ll Get 

• The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community  

• Work-life balance, flexibility, and the autonomy to do great work   

• Medical, dental, and vision coverage along with numerous health and wellness programs   

• Parental leave and support plus adoption and surrogacy assistance   

• Career development programs and tuition reimbursement for reputed company education   

• 401k match including an annual company contribution   

• Learn more   

Salary Range

At reputed company, we take great pride in a fair and reputed company compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized reputed company sets,  licensure and certifications and other business and organizational needs. Our reputed company salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. 

*Based on annual corporate goal achievement and individual performance.  

Skills

_____________________________________________________________________ JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent reputed company in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. reputed company our career opportunities are published on https://bcbsnc.wd5.myworkdayjobs.com/en-US/BCBSNC. If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: [email protected].