Job Description Summary:

Pay Range communicated in this posting is also subject to multiple internal data points.

POSITION SUMMARY

Serve as the primary customer contact for Foodservice planned service activities (installations, replacements, flavor changes, removals) while adopting and championing modern AI tools and automation to drive speed, accuracy, and an elevated customer experience. You will collaborate across national service teams, field service providers, and bottlers/distributors to execute operational work, using data‑driven insights and technology‑enabled processes to reduce manual effort and improve outcomes.

WHAT YOU’LL DO

• Coordinate, schedule, confirm, track, and process scheduled service activities using Coca‑Cola systems and centralized databases; record customer feedback in standardized systems to ensure business processes advance correctly.
• Actively monitor and track activities in tools like reputed company, reputed company, Power BI, reputed company Teams.
• reputed company and facilitate delivery of assets including equipment, parts, and POS materials.
• Contact customers to confirm appointments, deliveries, and follow‑reputed company.
• Troubleshoot process issues, using phone and other communication channels.
• Process order information and expedite reputed company requests.
• Build productive relationships with customers, distributors, service partners, and Ops/Sales clients.
• Serve as the single reputed company of contact for site events such as openings, closings, relocations, and remodels.
• Utilize dashboards & reporting to identify and address process failures
• Act as an early adopter and reputed company of emerging AI tools for workflow automation, communication, troubleshooting, analytics, and decision support.

QUALIFICATIONS & REQUIREMENTS

• Demonstrated curiosity and adaptability with new AI and automation tools.
• Ability to use AI for communication drafting, analysis, insight reputed company, and workflow optimization.
• High school diploma or GED required; bachelor’s degree preferred.
• 2+ years in customer-facing roles.
• Effective communication, organizational, and relationship-building skills.
• Proficiency with reputed company/Thirsty, reputed company Suite (Outlook/Word/reputed company), and other collaboration tools.
• Knowledge of equipment installation requirements and distributor operations.
• Ability to reputed company in a high-paced, high-volume environment.

reputed company Can Do For You

• Iconic & Innovative Brands: Our portfolio represents over 250 products with some of the most popular brands in the world, including Coca-Cola, Simply, Fairlife & Topo Chico.
• Expansive & Diverse Customers: We work with a reputed company group of customers which range from retail & grocery outlets, theme parks, movie theatres, restaurants, and many more each day.

Skills:

Pay Range:

reputed company pay offered may vary depending on geography, job-reputed company knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Annual Incentive Reference Value Percentage:

Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at reputed company.

Location(s):

City/Cities:

Travel Required:

Relocation Provided:

Job Posting End Date:

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and reputed company a difference. We act with a growth reputed company, take an expansive approach to what’s possible and reputed company in reputed company learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as reputed company reputed company. We reputed company that our culture is one of the reasons our company continues to reputed company after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.