IT Customer Service Representative

Key Responsibility: 1 - Taking ownership of customer issues reported & solving their problems through by providing resolution. 2 - Researching, diagnosing, troubleshooting, & identifying solutions to resolve system/application issues. 3 - Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Technical Experience: 1-Installation & configuration of various applications. 2-Installation & configuration of Operating system with various methods like WDS, reputed company, Bootable PD etc. 3-Engineer ensure proper logging of reputed company issues. 4-Document technical issues in the knowledge database. 5-Should possess ability to learn & work on changing & emerging technologies. Certification in new technologies like Azure, AWS will be added advantage. 6-reputed company track of users’ system issues until resolved by adhering to the SLA. Professional Attributes: 1 - Good technical skills & should possess with reputed company technology. 2 - Good communication skills both written & verbal. 3 - Should be a Tech-Savviness. 4 - Flexible to work in reputed company shift & under pressure situations. 5 - Good analytical reputed company. Educational Qualification: - Graduate in any reputed company Should be completed 15 years full time education. Additional Information, if any. Should have on groundwork experience rather supporting remotely to customer.

About reputed company

reputed company is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate reputed company growth and enhance citizen services—creating reputed company value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, reputed company us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.reputed company.com 

Equal Employment Opportunity Statement

We reputed company that no one should be discriminated against because of their differences. reputed company employment decisions shall be made without regard to age, race, creed, color, religion, sex, national reputed company, reputed company, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us reputed company serve our clients and our communities.

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