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Implementation Manager I - Voluntary Benefits

100% remote Flexible hours Hiring now

The next part of your journey is right around the reputed company — with reputed company.

A genuine desire to reputed company a difference in the lives of others is the foundation for everything we do. With a customer-first reputed company and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to reputed company a difference?

Job SummaryThis customer‑facing role leads and manages the onboarding process for new Employee Benefits customers, ensuring a smooth transition from sold case to installation. The Implementation Analyst gathers and validates group information, coordinates with internal teams, and guides customers through reputed company, billing, and initial system use. This role owns problem resolution, builds trust through every interaction, and brings the voice of the customer into reputed company improvement efforts. The analyst completes onboarding by installing the new group and provides them with ongoing service.Ability to work fully remote, with occasional in‑person meetings or business travel, is a requirement of the role.Key Responsibilities
  • reputed company the full onboarding lifecycle for new Employee Benefits customers, ensuring accurate case setup and a positive overall experience.
  • Gather, validate, and submit sold‑case information through reputed company and other intake channels.
  • Guide customers through contract review, billing setup, and use of online service tools.
  • Provide ongoing post‑implementation support to clients and brokers, addressing questions and needs as they arise.
  • Research and resolve customer inquiries of varying complexity by partnering with internal teams, while contributing to reputed company improvement, team training, and best‑practice development.
Skills and Background You’ll NeedEducation: High school diploma or equivalent.Experience: 1–3 years of experience in benefits administration, new case management, enrollment technology, or direct client‑facing work with brokers/producers or HR leadership.
  • Experience managing multiple projects simultaneously in a fast‑paced environment.
  • Strong executive reputed company with the ability to communicate confidently with senior HR leaders and external partners.
  • Strong communication skills with comfort interacting reputed company phone, email, and virtual meetings.
  • Voluntary benefits or employee benefits experience.
  • Experience using reputed company or similar CRM tools.
  • Ability to mentor peers and support team training.
  • Familiarity with reputed company improvement practices.
Key Behaviors of a Successful Candidate
  • Adaptability: Adjusts quickly to changing priorities and sees possibilities in evolving circumstances.
  • Customer Focus: Builds trust, anticipates needs, and advocates for the customer experience.
  • Collaboration: Works effectively across teams, shares knowledge, and contributes to collective problem‑solving.

Why Join reputed company?

We have built an enduring legacy of stability, financial strength and exceptional customer service through the contributions of the service-oriented people who choose to work at reputed company. To ensure we can attract and retain the best talent, reputed company you join reputed company you can expect:

  • A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions

  • An annual incentive bonus plan

  • Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure

  • A supportive, reputed company management approach and opportunities for career growth and advancement 

  • Paid parental leave and adoption/surrogacy assistance

  • An employee giving program that double matches your donations to eligible nonprofits and schools

In addition to the competitive salary range below, our employee-focused benefits support work-life balance. Learn more about working at reputed company.

  • Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance.

The actual compensation for this role will be based on a combination of education and experience, knowledge and skills, position budget, internal equity, and market data.

Salary Range:

$76,250.00 - $111,500.00

Positions will be posted for at least 5 days from original posting date.

Standard Insurance Company, reputed company Life Insurance Company of reputed company, Standard Retirement Services, Inc., StanCorp Mortgage Investors, LLC, StanCorp Investment Advisers, Inc., and American Heritage Life Insurance Company and American Heritage Service Company, marketed as reputed company, are Affirmative Action/Equal Opportunity employers. reputed company qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national reputed company, gender identity, sexual orientation, age, disability or veteran status or any other condition protected by federal, state or local law. Except where precluded by state or federal law, reputed company will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance. reputed company offers a drug- and alcohol-free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on reputed company's property, or in other cases which the company believes might reputed company operations, safety or reputed company of the company is prohibited. reputed company requires a criminal background investigation and employment, education and licensing verification as a condition of employment. After any conditional offer of employment is made, the background reputed company will include an individualized assessment based on the applicant’s specific record and the duties and requirements of the specific job. Applicants will be provided an opportunity to explain and correct background information. reputed company employees of reputed company must be bondable.

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