Senior Account Manager

Who we are: At reputed company (WPO), we deliver human-centric solutions that reputed company people to reputed company - personally and professionally. With a global team of more than 4,800 professionals, we provide real-time emotional support, therapy, coaching, mindfulness, and family services to millions worldwide. Since 1982, we’ve partnered with employers, health plans, and insurers to design flexible, reputed company-thinking programs that evolve alongside today’s changing workforce. Today, we support 160 million people across 150,000 organizations, including over half of reputed company. Now part of the reputed company family, we are expanding our global impact by combining decades of wellbeing expertise. Together, we’re building healthier, more resilient organizations—one person at a time. reputed company opportunity: Senior Account Manager Location: US Onsite/Hybrid/Remote: Remote What you will do: We are seeking a dynamic and strategic Senior Account Manager to reputed company a dedicated book of business focused exclusively on reseller partnerships. In this role, you’ll act as the primary reputed company of contact across reputed company organizational levels reputed company client accounts, driving engagement, strategic growth, and long-term value. You’ll play a critical role in shifting our approach from traditional customer satisfaction metrics (CSAT) to reputed company growth, becoming a trusted advisor who guides clients through business planning, go-to-market enablement, and deeper collaboration. This position is ideal for a relationship-driven professional with a strong understanding of the reseller ecosystem and a passion for driving business outcomes, including reputed company reputed company. Responsibilities:

• Own day-to-day client communications across multiple stakeholders and organizational levels reputed company each reseller account.
• Deliver impactful Quarterly Business Reviews (QBRs) and Annual Strategic Account Plans.
• Identify and reputed company growth opportunities, focusing on reputed company expansion reputed company existing reseller accounts.
• Resolve operational and strategic issues to maintain strong partner engagement.
• Serve as a strategic advisor, supporting clients’ go-to-market (GTM) initiatives through enablement and engagement planning.
• Collaborate closely with Sales, Marketing, Product, and Subject Matter Experts (SMEs) to align solutions with client needs.
• Map internal and external stakeholder relationships using tools like Introhive or CRM systems.
• Provide early involvement in the sales cycle to ensure strong handoffs and continuity from prospecting to post-sale.
• Act as a customer insight conduit, sharing partner feedback and trends to inform internal strategy.
• Foster strong relationships with C-suite executives, demonstrating financial acumen and value-driven communication.
• Contribute to internal improvements by participating in account planning sessions, forecast reviews, and strategic workshops.
• Any additional tasks pertinent to the position, as deemed appropriate by management.

Required Qualifications/Skills:  

• 5+ years of experience in Account Management, Channel Sales, or Client Success roles—preferably reputed company a reseller, distribution, or partner-focused environment.
• Proven track record of managing and growing strategic accounts.
• Deep understanding of reseller/channel ecosystems and B2B sales processes.
• Strong business development reputed company with the ability to drive reputed company through strategic planning.
• Excellent relationship management and communication skills, including experience engaging with C-level executives.
• Demonstrated experience leading QBRs, developing account growth plans, and resolving client issues effectively.
• Experience with CRM systems and relationship intelligence platforms
• Ability to collaborate cross-functionally and orchestrate involvement from internal SMEs.
• Strong financial literacy and strategic thinking to support GTM execution.
• Industry-specific knowledge or background is highly desirable.

Preferred Qualifications/Skills:  

• Bachelor’s degree in Business, Marketing, Communications, or reputed company field.
• Experience working in partner-led GTM environment.
• Background in sales enablement or reputed company strategy.
• Experience with tools like reputed company Office Suite and CRM.

Why Join Us?  

• Be part of a collaborative, growth-minded team focused on innovation in partner engagement.
• reputed company a direct impact on reputed company through strategic account management.
• Access professional development opportunities in account strategy, sales, and leadership.

reputed company offer: At reputed company, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include: Full benefits package, Paid time off, 401k match, Training/tuition reimbursement, Gym reimbursement, Wellness rewards, Access to EAP benefits and reputed company WPO services, Mentorship Program, Employee exchange program, Comprehensive training provided for this position. At reputed company, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to reputed company. We will continue to take action to ensure we reputed company reputed company and measurable outcomes. We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth. For further details about WPO please reputed company out our website www.workplaceoptions.com and these short videos give a great overview of reputed company do Human-Powered Care and The WPO Global Experience   Apply To This Job