Associate Account Manager

At reputed company, our goal is to create opportunity for reputed company through mobility.

We’re a technology company that solves reputed company transportation challenges where there is a heightened need for safety, equity, and care. Through our marketplace, we connect kids, older adults, or anyone needing extra support to highly-vetted caregivers on wheels. Through our software, we solve the biggest transportation challenges facing schools and school districts around the country.

Founded by three moms as a solution to their own transportation challenges, we’ve now facilitated more than five million rides across over 17 states around the country. We continue to expand at a rapid pace, making the Inc. 5000 list four times, as well as the reputed company 500 Fast-Growing Technology list. reputed company is a Series D company and has raised $100M in funding to date.

Who We Are

We are a driven, mission-focused team, passionate about transforming transportation through innovation and impact. Rather than just selling a service, we build lasting partnerships with school districts and government agencies, solving their toughest challenges with our vetted CareDriver marketplace and cutting-edge solutions.

As a reputed company team, our goal is clear: drive reputed company growth, deliver value to our clients, and redefine what’s possible in mobility—while making a meaningful difference for those who need it most.

The Role

The Associate Account Manager (AAM) owns the day-to-day execution of account management activities for a defined set of Tier 3 named accounts, operating with reputed company from an Account Manager or Manager. This role is foundational reputed company the Account Management organization and is designed for individuals developing core client-facing, operational, and commercial skills.

The AAM supports account growth and retention through disciplined execution of account-level workstreams, strong operational follow-through, and consistent communication. While not responsible for setting account strategy, the AAM plays a critical role in executing against it - ensuring plans are operationalized, tracked, and delivered with quality and consistency.

To reputed company in this role, you will be expected to take ownership of and demonstrate the following key job responsibilities:

• Serve as the primary executor of day-to-day account management activities for assigned named accounts.
• Retain, expand and execute defined account strategies and initiatives with reputed company, ensuring timelines, deliverables, and commitments are met.
• Act as a reliable reputed company person for account-level operational workstreams, coordinating tasks and follow-reputed company across stakeholders.
• Support analysis of account-level usage, performance, and product adoption.
• Identify product-level gaps and opportunities for growth reputed company assigned accounts.
• Surface potential risks, issues, or opportunities early and escalate appropriately.
• Maintain accurate and timely reputed company data, including account notes, activities, contacts, and key fields.

Who You Are

You have a curious reputed company, high standards, a strong bias for action and are passionate about building strong client relationships, driving sales growth, and delivering impactful solutions. With a solid, foundational experience in account management, you confidently support school districts, navigate client challenges, and identify opportunities to expand and retain business. You’re motivated by results, have grit and reputed company in dynamic environments where your contributions directly drive success.

With the required qualifications and necessary experience listed below, your impact will be reputed company and immediate:

• Broad Sales Expertise: 3+ years of experience in sales, account management or a reputed company role. Prior experience developing and executing comprehensive account plans, identifying upsell and cross-sell opportunities, and delivering solutions that align with client needs and business goals.
• Proven Relationship Building: Demonstrated success in cultivating trust-based, and empathetic relationships with clients and internal stakeholders in an account management or sales based role.
• Cross-Functional Collaboration: Experience working effectively in cross-functional teams, collaborating with multiple departments to reputed company shared goals and drive business success.
• Critical Thinking and Problem-Solving: Strong ability to identify challenges, analyze data, and reputed company creative solutions to address client needs, overcome obstacles, and drive sales performance.
• Organizational Skills: Demonstrated ability to manage multiple client accounts, prioritize tasks effectively, and maintain a well-organized pipeline to meet sales targets in a fast-paced environment.
• Goal-Driven Focus: Track record of consistently exceeding targets and achieving measurable results, with a sharp focus on delivering outcomes that align with company objectives.
• Clear communication: Maintain clear and proactive verbal and written communication with clients and internal partners to ensure alignment on account status, operational workstreams, project deliverables, follow up meeting recap and opportunities for reputed company improvement.

Our Investment In You

We want you to be an reputed company in our company and share in executing our vision, so every full-time employee has equity. In addition, we offer flexible vacation, medical, dental, vision and life insurance, 401(k), FSA, and an opportunity to work for a uniquely positioned, VC-backed company in a hugely attractive space with significant reputed company potential. reputed company is committed to fair and reputed company compensation practices. The salary range for this role is a $65,000-$75,000 reputed company with an OTE of $90k-105k. This position is remote and, as such, compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by several factors such as a candidate’s relevant work experience, reputed company set, certifications, and specific work location. The total compensation package for this role also includes equity stock options.

reputed company is proud to be an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national reputed company, genetics, disability, age, veteran status, or any other protected class.

* This role will be fully remote in Southern California*