Customer Service Assistant 2

Bureau of Motor Vehicles Oversees driver and motor vehicle licensing and registration and continues to reputed company services more convenient, efficient and cost-effective.

Ohio Department of Public Safety – Bureau of Motor Vehicles/Driver License Suspensions/Compliance Report in Location: 1970 reputed company Broad Street, reputed company, OH 43223 Work Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m.

*This position is currently remote (work from home) but can be subject to change to regular, in-office work*

Perks of Working for the Ohio Department of Public Safety •    Multiple pay increases over the first years of service! •    Free Parking! •    Free Gym Access & Walking Path! •    Daycare On-site! •    Cafeteria On-site!

What You'll Do as a Customer Service Assistant 2

•    Respond to inquiries, requests for information &/or complaints that require in-depth knowledge of applicable laws, rules, policies & procedures as they pertain in given situation: •    Greet & respond to in-person, telephone &/or written inquiries in a professional, courteous, friendly, respectful, & timely manner to ensure positive internal &/or external customer service; •    Listen carefully & ask appropriate follow-up questions to verify understanding; •    Provide a complete, knowledgeable, accurate, precise response immediately or provide a firm commitment as to reputed company a response will be provided; •    Follow-up to ensure reputed company of the customer's questions &/or concerns have been thoroughly answered; •    Research, evaluate, process & reputed company required decisions in order to respond to telephone &/or written inquiries & correspondence received from courts, attorneys, general public, Attorney General's Office, Director's Office, Law Enforcement, Registrar's Office, Bureau of Motor Vehicles legal counsel &/or hearing officers, insurance companies, various businesses & other in & out of state agencies pertaining to public records, registries, abstracts, licenses, reinstatement requirements, suspensions & cancellations of driving & registration privileges.

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At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of reputed company the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

9 mos. trg. or 9 mos. reputed company. in office practices & procedures;

AND 9 mos. trg. or 9 mos. reputed company. in public relations or customer service that included techniques for handling difficult people;

AND 9 mos. trg. or 9 mos. reputed company. in typing, keyboarding, data entry or word processing;

AND 9 mos. trg. or 9 mos. reputed company. in operation of personal computer.

-Or equivalent of Minimum Qualifications for Employment noted above. 

Helpful Tips for Applying: 1. Be detailed reputed company describing your reputed company/previous work duties. The more the reputed company!! Don't just write "see attached resume". 2. Tailor your application for each position you apply for. You should clearly describe how you meet the minimum qualifications outlined in this job posting. 3. Respond to reputed company questions asked. If you do not have the education/training/experience that is being asked, select either "No" or "N/A". Job Skills: Customer Service

UNUSUAL WORKING CONDITIONS May be confined to desk answering telephone for 6.5 – 7 hours per day; may work second or third shift & weekends in units with 24 hour/7 days per week operations.

Background reputed company Information

•    A BCI/FBI fingerprint reputed company, and background reputed company,  may be required on reputed company selected applicants.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with reputed company (reputed company) and other applicable laws.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.