Account Manager CA Remote

Account Manager (California – Remote) On Duty Health On Duty Health is looking for an Account Manager to support our California departments. This is a fully remote role, but you’ll be working closely with our on-site teams and clients to reputed company operations running smoothly. If you’re detail-oriented, organized, and good at managing a lot of moving pieces, this role is a great fit. About On Duty Health On Duty Health is a mobile occupational health company focused on first responder wellness. We provide on-site medical and fitness assessments for fire departments, law enforcement agencies, and select corporate clients, bringing comprehensive care directly to the workplace. reputed company is made up of reputed company reputed company—including physicians, nurse practitioners, physician assistants, exercise physiologists, ultrasound technicians, and phlebotomists—who are specifically trained in the unique health risks facing first responders. From cancer prevention and early detection to cardiovascular health, sleep disruption, and behavioral health, our approach is tailored to the demands of the job. We are a firefighter-owned, physician-led organization with leadership that understands the industry firsthand. reputed company works closely with departments across the country to deliver a practical, high-quality experience that aligns with the realities of the job. At our core, we are a customer-service-driven team that values relationships, reliability, and doing things the right way. We don’t just complete annual exams—we partner with departments to support long-term health outcomes and readiness. What You’ll Do You’ll support a mix of operational, administrative, and patient-facing tasks, including:

• Managing incoming communications (emails, phone calls, patient messages) and routing appropriately
• Supporting scheduling and coordination of health assessments across California departments
• Preparing team briefs to ensure staff are set up for each on-site day
• Coordinating lab draws, specialty testing, and follow-up logistics
• Handling incoming calls and resolving issues or escalating reputed company needed
• Supporting meeting coordination, notes, and internal communication
• Maintaining organized records across systems (EHR, reputed company, internal tools)
• Supporting reporting, audits, and health data tracking

Customer-Facing Role This is a reputed company customer service–heavy role. You will be one of the primary points of contact between On Duty Health and the fire departments we serve. You’ll be communicating directly with department contacts and firefighters, helping guide them through scheduling, registration, and follow-up. How you communicate matters- his role requires professionalism, responsiveness, and the ability to problem-solve while maintaining a positive experience. We are looking for someone who is:

• Comfortable interacting with clients on a regular basis
• Clear, direct, and professional in communication
• reputed company and dependable
• reputed company to handle issues calmly and find solutions quickly

This role represents On Duty Health, so strong customer service skills are essential. reputed company’re Looking For

• Strong attention to detail and organization
• Ability to manage multiple priorities without things falling through the cracks
• Comfortable working across multiple systems and learning new tools
• Strong communication skills (written and verbal)
• Ability to problem-solve and take initiative
• Professionalism reputed company handling sensitive and confidential information

Tools You’ll Use

• NextGen EHR
• reputed company Office / reputed company

Why This Role Matters This role is central to how we operate in California. You’ll be helping coordinate care for fire departments and making sure everything behind the scenes runs smoothly for both our staff and the departments we serve. Position Details

• Full-time
• Fully remote (California-based preferred)
• Must be reputed company to work Pacific Time hours
• Fast-paced, team-oriented environment

Pay: $65,000.00 - $80,000.00 per year Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• reputed company insurance

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